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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 811-820 out of 3980

LG

Laura G L

05/02/24

5 out of 5

Great products and really helpful…

Great products and really helpful customer service

KM

Ken Meyers

05/02/24

5 out of 5

Good support

Rapid problem response by an expert.

PW

Patrycja Wera

05/02/24

5 out of 5

Lisseth agent

Lisseth agent, help me with proble, we dont solve yet, but she try do her best , and try found solutions to fix, with is very important!!!!!

DF

Dale Farrow

05/02/24

5 out of 5

I would recommend WIX for Online selling

I have used WIX now for 3 years as my online Store. Personally i think the features are great. its an easy system to design, has lots of SEO stuff built in and lots of options to integrate other widgets... some are free, some cost a few quid. Customer service and technical support has been spot on. Overall, no complaints

DM

Dušan Momčilović

05/02/24

5 out of 5

Excellent experience for the past 7 years

The most professional customer support. Great web-builder features, constant improvements, and reliable infrastructure and support.

VW

Valued Wix User

05/02/24

5 out of 5

The customer service here was…

The customer service here was excellent, timely and very curious.

VW

Valued Wix User

05/02/24

5 out of 5

Water Boy By E da God Out Now on all…

Water Boy By E da God Out Now on all Major platforms go Give a Listen Now

VW

Valued Wix User

05/02/24

5 out of 5

Great customer support!

Great customer support! The quality of their website, the tools they're providing and everything else is great! Still trying to get the hang of the editor but so far it is pretty user-friendly!!

C

Cj

05/02/24

5 out of 5

Customer support and web services.

Fantastic customer support, an enormous number of great videos, and a brilliant range of web development services.

VW

Valued Wix User

05/02/24

5 out of 5

I am NOT incompetent--thanks to WIX

There is so many options on WiX which I LOVE but sometimes I feel like I am incompetent. However, I always get help and it makes me look like a hero! Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].