9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 801-810 out of 3980
N
Nicholas
05/03/24
Issue Handled Expertly
I had an issue with my website. The customer service representative (Maria) and the SEO Expert (Andy) were awesome in helping me. Truly, I am amazed and humbled by the great experience they provided and the service that Wix gives.
P
pum
05/03/24
good service
good solve problem service. very exoert and quick.
VW
Valued Wix User
05/03/24
User friendly and great support.
Date of experience: May 03, 2024
VW
Valued Wix User
05/03/24
Customer service reps are A+++
Customer service reps are A+++! Very friendly, knowledgeable and willing to help you work through issues. You don't feel rushed to get off or anything. Both reps I spoke to also gave helpful tips on developing our website.
VW
Valued Wix User
05/02/24
Domain
Cool, it was grear he customer service
S
Sara
05/02/24
I have had the BEST experience with Wix…
I have had the BEST experience with Wix and their customer service! Everyone has been knowledgeable, helpful, and kind. I'm blown away by how professional and intuitive all of the team members have been.
VW
Valued Wix User
05/02/24
Processing a refund was fair and easy.
I needed help processing a refund due to specific circumstances and they were very willing to help! Fast and easy customer service. I appreciate that they were fair. I chatted with Grace and Miranda online and they efficient in helping me out
I
Isabel
05/02/24
Great product for ecommerce
So far it has been easy to navigate WIX and the customer service is top notch
EN
elhadj ndiaye
05/02/24
best
best site to earn money argement click here http ://www.star - clicks .com / publishers?ref=51368023
VW
Valued Wix User
05/02/24
Great customer support rep who helped…
Great customer support rep who helped me with discounts / renewals!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].