9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 791-800 out of 3980
A
Allen
05/03/24
Plan benefit question
After explaining my issue with Erwin he was able answer my concern quickly and clearly.
VW
Valued Wix User
05/03/24
first of all customer support and the features
first of all customer support and the fetures that they are providing and many other things
ML
Mike LaBear
05/03/24
It took a while to learn but I figured…
It took a while to learn but I figured it out and it all works great!
PC
Paolo Corradino
05/03/24
Assistenza superdisponibile e…
Assistenza superdisponibile e competente, con risposte veloci. Consiglio!
AW
Aisling Wright
05/03/24
Best customer service experience.
Date of experience: May 03, 2024
VW
Valued Wix User
05/03/24
agent was very helpful
Date of experience: May 03, 2024
EL
Emmanuel Laryea
05/03/24
Good service.
Date of experience: May 03, 2024
AS
ALBERTO SANCHEZ
05/03/24
Excellent customer service and great…
Excellent customer service and great tool for website design and management
A
anjali
05/03/24
The responsatisfactory customer servicese from customer care…
The response from customer care executive was very good. He helped me perfectly
DC
Daniel C
05/03/24
Best Software for Website Creation and Extremely amazing Support Team
Besides offering amazing tools to grow your business. I recently had an exceptional experience with this customer service team. They were professional, attentive and responsive. Their understanding of my needs was impressive and they handled my concerns with competence and patience. This level of excellence far surpasses any other customer service I have encountered.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].