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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in August 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

4.06

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

4.06

Very Good

Based on 3544 ratings & 3980 reviews

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Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 61-70 out of 3980

TH

Tania Hales ( Tania Claire Airbrush Makeup Artist)

06/17/24

5 out of 5

Excellent company to deal with ! Highly recommended

I have been with Wix for a couple of years now and they are such a brilliant company to deal with. Not only is their site easy to navigate it makes it so easy to create an excellent and professional looking website. Their online help is amazing as well. I can't recommend them highly enough if you are looking for an online company to build a website with.

VW

Valued Wix User Pam

06/17/24

5 out of 5

Help for Wix Experts

I love it when you ask for help the help is there. They will do everything in their expertise to help you. I have never left from getting help from an expert with a problem not satisfied. Thank you Wix for all your help.

M

michelle

06/17/24

5 out of 5

Great quick fast and over the top…

Great quick fast and over the top service by Wix!

JC

J Cozens

06/17/24

5 out of 5

Nice layout and bright page

Nice layout and bright page. Easy to navigate even for a novice. great customer service. Thank you

R

robert

06/16/24

5 out of 5

Wix customer support is outstanding

I found the customer service on WIX to be truly excellent.

MM

Maciej Machlajewski

06/16/24

5 out of 5

Happy with their level of expertise

Happy with their products, features and level of customer support!

TM

Tom, MK Business Data

06/16/24

5 out of 5

Great functionality and customer service!

Date of experience: June 16, 2024

VW

Valued Wix User

06/16/24

5 out of 5

WIX makes it easy

WIX makes it easy! For those who are not savvy when it comes to website editing, they make it easy with the one-stop shop. You don't need to "code" to do your website. When you do have a problem, their customer service is easy to navigate, AND you get a REAL customer service person.

VW

Valued Wix User

06/16/24

5 out of 5

Exceptional support

Exceptional support received when contacted them via live chat even though the root of the problem was connected to some settings of a domain trasferred AWAY from them.

YE

Yolunda Elam

06/16/24

5 out of 5

Some of the best CS I've expereinced!

I have yet to come across a sour agent an agressive tech or anything negative about my interaction with WIX help & support lines. I am glad they are a part of my company. Ms. Yo

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].