9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 751-760 out of 3980
VW
Valued Wix User
05/07/24
I has a great guy on the chat called…
I has a great guy on the chat called Fernando, i was having issues and he helped very quickly and solved thee issues pretty much straight away. Lovely guy, so refreshing to deal with a decent and knowledgable person in this day and age
VW
Valued Wix User
05/07/24
I needed help with my store
I needed help with my store. Nancy was able to solve all my problems quickly and easily !
G
George
05/07/24
Exceptional customer support!
Date of experience: May 07, 2024
L
Laureena
05/07/24
Fast customer service
Date of experience: May 07, 2024
DD
David Diaz-Stratence Partners
05/07/24
Exceptional Service and Expert Guidance by Gabriela
I recently had the pleasure of being assisted by Gabriela, who was not only extremely kind but also highly professional. She was very attentive and provided several very useful tips that went beyond just answering my queries. Gabriela's expertise and thoughtful advice truly stood out, making my experience both enlightening and delightful. It’s rare to encounter such dedication and proficiency. I am thoroughly impressed and grateful for the outstanding support Gabriela provided.
VW
Valued Wix User
05/07/24
Very easy to use and customer service…
Very easy to use and customer service is great
DA
Dain Anderson
05/07/24
My agent Christina went above and…
My agent Christina went above and beyond to help resolve my issue. She was compassionate and understanding of my issue. She took her time to explain the policy and worked with me to meet me where I was contrary to corporate policies! I am a Wix customer for life largely due to my interactions with Christina!
VW
Valued Wix User
05/07/24
WIX has excellent customer service they…
WIX has excellent customer service they go the extra mile to make sure your issue is resolved.
P
Peter
05/07/24
Customer support understood and fixed…
Customer support understood and fixed my issue. I did trawl through the ChatBot solutions but that didn't help. Interfacing with human (Sebastian) made all the difference.
VW
Valued Wix User
05/07/24
Customer service was amazing
Date of experience: May 07, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].