9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 761-770 out of 3980
DG
Daniela Gallucci
05/05/24
very helpful
Date of experience: May 05, 2024
PA
Pat... a Valued Wix User
05/05/24
Support for complex issues
Support for complex issues
VW
Valued Wix User
05/05/24
Not only solved issue but anticipated needs - 10/10
My brother recommend Wix to me when I mentioned I was struggling in building a new website, and I have been so pleasantly surprised and happy with the switch. I also just recently used the customer service Live Chat, and their Expert was not only knowledgeable and patient, but gave me examples of the type of information I needed, and suggestions for areas to complete and explore to help me further. Pablo was wonderful in explain what I need, and also anticipating questions and solutions for ...
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Alana Davies
05/05/24
Always great customer service from Wix…
Always great customer service from Wix - nothing is too much trouble no matter how stupid the question may seem!
S
Singsmezzo
05/05/24
Great Support and Services
I've used Wix for countless client websites and can always rely on prompt and efficient customer service. I love being able to provide complete services through Wix, but it's the service that makes them stand out against other turn-key providers. Thanks Wix!
VW
Valued Wix User
05/05/24
Customer service rep Carlos was very…
Customer service rep Carlos was very patient, competent, and resolved my issue to full satisfaction.
VW
Valued Wix User
05/05/24
I was having a lot of trouble with my…
I was having a lot of trouble with my website and Jalen from customer support guided me through exactly what I needed to do to fix everything and got my site working how I intended it to!
L
Leon
05/05/24
easy to navigate your website and edit…
easy to navigate your website and edit it as many times as you like and if you get stuck great live chat feature to help you would highly reccomend
TA
Tamara Andjus
05/05/24
Amazing platform with an amazing and…
Amazing platform with an amazing and professional customer service. Would recommend to everyone.
VW
Valued Wix User
05/05/24
Knowledgable and helpful customer…
Knowledgable and helpful customer services and very user friendly site
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].