9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 731-740 out of 3980
CC
Clare Cullen
05/08/24
Maria in tech support was amazing
Maria in tech support was amazing! She is a credit to wix, give that girl a raise! She helped me with my issue, she was so patient with my lack of tech skills and she was a pleasure to work with. Thank you so much Maria, my little website is looking amazing!!!!
BW
Billy w/ Jp's Custom Carts
05/08/24
Namie is AWESOME!!
Namie is AWESOME!!! On the afternoon of 5/8/24 she helped me immensely with our site, & I'm so very grateful she was who we were connected with. If I had the ability to tip her, I would! Cannot recommend Wix Customer Support highly enough, they're outstanding!
VW
Valued Wix User
05/08/24
Abby was excellent
Abby was excellent, she didn't work in the particular area I needed assistance in but was quickly able to get the help needed and help me solve my problem quickly!
CK
Cliff Kinch
05/08/24
Excellent customer service
Date of experience: May 08, 2024
CG
Christine Geisser
05/08/24
My assistant was very patient and…
My assistant was very patient and appropriately responsive when I ran into difficulty. She was great. Thank you!
VW
Valued Wix User
05/08/24
WIX Customer Service Review
The customer service experience is nothing short of excellence.
C
Cesarcas
05/08/24
Customer service is very helpful
Customer service is very helpful and experienced. All the questions I asked were solved in a proffesional way and easy for me to undestand
L
Lisa
05/07/24
WIX Platform and Customer Service Is Great!
The entire WIX platform is very user friendly. If ever something is not working correctly or I have any technical questions outside of design I'm always able to rectify it via online chat which is super convenient!
L
Lisa
05/07/24
WIX Platform and Customer Service Is Great!
The entire WIX platform is very user friendly. If ever something is not working correctly or I have any technical questions outside of design I'm always able to rectify it via online chat which is super convenient!
VW
Valued Wix User
05/07/24
Very easy to use and customer service…
Very easy to use and customer service is great
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].