9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 721-730 out of 3980
SV
Siddharth Vagrecha
05/09/24
Amazing WIXING!
"Wix is a game-changer! From its user-friendly interface to its vast array of stunning templates, building a website has never been more enjoyable. With Wix, creativity knows no bounds. Whether you're a budding entrepreneur or seasoned pro, Wix empowers you to bring your vision to life effortlessly. Cheers to Wix for making web design a breeze!
VW
Valued Wix User
05/09/24
She was patient
She was patient
L
luis
05/09/24
When I purchased Wix online
When I purchased Wix online, I initially anticipated the usual customer service experience - lengthy email responses and delays. So, when I encountered my first issue and searched for an email contact, I was pleasantly surprised to find a chat option. With skepticism about AI chats, I reluctantly reached out, hoping for assistance. To my delight, a customer service representative promptly engaged, accessed my account, understood my concerns, and guided me through resolving the issue. As a ...
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O
Ofir
05/09/24
Amazing exprience
Amazing, easy to operate, wonderful products, Amazing service. DO NOT HESITATE.
VW
Valued Wix User
05/09/24
Live Chat Customer Service's Valued Help!
I faced some issues while designing my website. I'm happy to have met Christine on the live chat to help me so patiently even though she could not solve my problem but routed me to an alternative source that will be able to help with my problem. Thanks, Christine!
VW
Valued Wix User
05/09/24
Thank you So much
Date of experience: May 09, 2024
VW
Valued Wix User
05/09/24
Excellent live chat customer servie
Wix live chat customer service is excellent. Daniel was sooo patient and talked me though a complicated (IMO) function and made me feel like it was only me he was helping and there was all the time in the world. Give this man a bonus!!
D
Dan
05/09/24
Great Intuitive Product & The Customer Service Is Awesome!
I am amazed with how easy WIX is to use for our team, and continuously impressed with the features they add and upgrade BUT I am writing this review because I just finished a Chat with with one of their customer service experts and not only did she solve my problem, but she went the extra distance to research alternative solutions and screen shot a video to clarify the pathway!!! That is an invested partner.
F
Florin
05/09/24
A platform with quality services and an…
A platform with quality services and an entire team of experts who solve any encountered issue very quickly.
VW
Valued Wix User
05/09/24
Superior customer service.
Superior customer service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].