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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 691-700 out of 3980

S

Sammy

05/10/24

5 out of 5

I LOVE WIX!

i love Wix with its Studio self

P

Peter

05/10/24

5 out of 5

WIX is pretty awesome

WIX is pretty awesome. I used to build my website with with Wordpress, but WIX is head and shoulders beyond what other platforms can do!

I

inbar

05/10/24

5 out of 5

Wix is the best :)

Date of experience: May 10, 2024

VW

Valued Wix User

05/10/24

5 out of 5

Donain DNS TXT record with loopia email

It gets complicated when as a business your email stops working and Wix made the process easy to fix. Thank you

WU

Wix User

05/10/24

5 out of 5

Excellent customer service

User friendly and excellent customer service. In my experience went above and beyond what I asked for. Highly recommend!

VW

Valued Wix User

05/10/24

5 out of 5

Wix is the best website builder!

Wix is the best website builder! I've tried using other website builders and the sites are very confusing and getting customer service is usually very hard. With Wix I can always get help and they understand what I'm asking. They have great stock photos and easy to understand steps. I'll never change!

VW

Valued Wix User

05/10/24

5 out of 5

Happy long time user

Great features, rates and customer support.

CR

Carolyn Röhm

05/10/24

5 out of 5

Doing security when you're not a security person.

I needed to update my DNS record, but I had no idea how. The wonderful customer service person walked me through the process. It was quick, painless and easy. YAY!

VW

Valued Wix User

05/10/24

5 out of 5

The Customer Support from Wix is just…

The Customer Support from Wix is just at another level. The get every single thing you say and are able to actually help you out. Today I talked to Daisy and Inna and they were just super professional, helpful and kind. You know when you feel like the person on the other side of the screen/phone truly care about you and your business? That's how I felt today. Thank you very much for everything. You have been incredible!

VW

Valued Wix User

05/10/24

5 out of 5

Bernadette was my expert advisor and…

Bernadette was my expert advisor and she helped me solve all of my website issues. She was very patient and informative. She made me feel like I was her only customer. She did not rush me through the process but she took her time, gave clarity & helped me understand maneuvering the website a lot better.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].