9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 701-710 out of 3980
D
David
05/10/24
Wix Customer Servicewer and…
Customer service was able to answer and solve all my problems
A
Arun
05/10/24
Good Customer Service
Andrea was very patient and helpful and finally provided me with the solution.
VW
Valued Wix User
05/09/24
The best customer support
Date of experience: May 09, 2024
VW
Valued Wix User
05/09/24
Wix.com is a unique tool for anyone
Wix.com is a unique tool for anyone who wants to create a professional-looking website quickly and effectively. Their user interface is very intuitive, making it easy for even beginners to quickly learn the basics of website design. Customer support deserves special praise - the team is always ready to help, which makes the development process much easier. The only small downside is the price of some advanced options, which may be slightly higher than the competition, but the overall ...
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BS
Bex Stanley
05/09/24
Great customer service from Miguel at…
Great customer service from Miguel at Wix. He helped resolve my billing issue efficiently and with kindness. FAB!!!!!
VW
Valued Wix User
05/09/24
It is easy to set up a site on Wix.com
It is easy to set up a site on Wix.com. Even a novice can get on very easily.
VW
Valued Wix User
05/09/24
Excellent live chat customer servie
Wix live chat customer service is excellent. Daniel was sooo patient and talked me though a complicated (IMO) function and made me feel like it was only me he was helping and there was all the time in the world. Give this man a bonus!!
VW
Valued Wix User
05/09/24
The best customer support
Date of experience: May 09, 2024
VW
Valued Wix User
05/09/24
I love using Wix
I love using Wix. They have so many features, and the customer service is unmatched!
VW
Valued Wix User
05/09/24
Superior customer service.
Superior customer service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].