9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 681-690 out of 3980
VW
Valued Wix User
05/11/24
Easy for Newbies
Wix is a super easy way to design a site. I use it at my job, which is a small business with no budget for hiring someone to design a site. And now I use it to help my mom and her husband design a site for their small business that they just started. I have no formal training in website design and have helped craete and manage two different websites now with WIx. The interface is easy, the backend is easy to manage and the templates make it easy to get something presentable up and running ...
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VW
Valued Wix User
05/11/24
As someone who is running the show on…
As someone who is running the show on their own, Wix's features and CS are invaluable. I absolutely love the platform
PP
Paula Pace
05/11/24
Had an issue but my mind was put at…
Had an issue but my mind was put at ease I was worried my site had been compromised but Juan looked into the issue and put my mind at ease and gave me solution to fix it. It was nothing to worry about, just an oversight on my side. Wouldn't hesitate to ask for help in future.
RK
Robert Kirkhope
05/11/24
Great service from a fab web site…
Great service from a fab web site provider
EB
Elores Brooks Jackson
05/11/24
Customer Service was amazing and quick…
Customer Service was amazing and quick at solving my issue.
R
Rob
05/11/24
Service was very helpful and…
Service was very helpful and accommodating
VW
Valued Wix User
05/11/24
Very easy and very professional
I didn't have a lot of experience but Wix guided me through and allowed me to create a really professional website. Would recommend
NC
Nicky's Cafe
05/11/24
I love WIX
I love WIX because very friendly customer support and the wix features are user friendly.
VW
Valued Wix User
05/11/24
A big thanks to Daniela
Daniela, a great customer support team member for Wix, provided such an amazing customer service experience in helping us deal with our DNS settings issue, which was giving us trouble connecting with our Gmail business email. She was very patient, understanding, and kind; she kept double-checking on her side for reassurance, she explained everything in detail, gave us clarity, answered all of our questions; and stayed with us on the chat until the end. I hope she gets a great promotion in ...
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VW
Valued Wix User
05/10/24
Excellent customer service knowledge
Excellent customer service knowledge. A willingness to go above and beyond to help.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].