9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
Add to compare
Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
Filter results
Sort by :
Showing 51-60 out of 3980
VW
Valued Wix User
06/17/24
Being a business has a lot of moving…
Being a business has a lot of moving parts and getting this website here was challenging but when you have customer service help you get through your mistakes or help you with fix them doesnt make it so bad. So as a business owner I am thankful for your support as well as your service.
L
Leila
06/17/24
Got help for an issue I couldn't solve
Got help for an issue I couldn't solve. Now it is all working as it should! Very satisfied with the Live chat option at Customer Support.
VW
Valued Wix User
06/17/24
Carlos is the GOAT
Carlos was extremely helpful in answering all of my questions and helping me resolve my issues. I am thankful for his help!
VW
Valued Wix User
06/17/24
very easy to use with some ready…
very easy to use with some ready template. bt still hv many need to improve at the design site
L
Lynn
06/17/24
Great Customer Service
Every time I have needed some additional help, I have found their customer service to be excellent. Also, it is very easy to put together a website on Wix.
VM
Victor Marcus Persson
06/17/24
is pretty good customer support is great
Date of experience: June 17, 2024
T
Tamo
06/17/24
Had great customer service from John
Had great customer service from John - very helpful in resolving a technical issue.
RS
Rahul Saraswat
06/17/24
I have been using Wix for so long and i…
I have been using Wix for so long and i love it. Its very easy and cost effective.
MR
Ms Rhiannon McGowan
06/17/24
So far so good!
Date of experience: June 17, 2024
P
Patrick
06/17/24
I'm used to utilizing other web builder…
I'm used to utilizing other web builder products that aren't as dynamic as Wix. Due to my inexperience with the WIX product, I ran into an issue I could not resolve alone. I created a ticket and got online assistance immediately and once I clarified my issue the customer care team member explained what I had done wrong and guided me through the fix. Didn't take long. He was friendly and very helpful. I would recommend WIX to anyone looking for a dynamic web builder platform.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].