9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 671-680 out of 3980
DS
Dotan Saguy
05/12/24
Great features and functionality backed…
Great features and functionality backed by a great customer service always willing to help.
RM
Rj Masum
05/12/24
Wix My Personal Feedback
its a really great platfrom, i haved used wordpress for 9 year before, but i am using wix just for 1 monnths, and its really awesome, i think lots better then other CMS platfroms. Who don’t know coding for those users Wix will be best and great choice.
VW
Valued Wix User
05/12/24
The experience is always the best
The experience is always the best, i always get anything i am unclear about sorted.
VW
Valued Wix User
05/12/24
Awesome product awesome customer…
Awesome product awesome customer services
E
EssenceAntonia
05/12/24
Chatted with a customer service named… Jose, aka JJ
Chatted with a customer service named Jose, aka JJ. AMAZING!
VW
Valued Wix User
05/12/24
Great customer service experience
Great customer service experience. It was easy to talk to someone and have options for a problem.
G
Grace
05/12/24
Wix - website stars
Wix is such a great way to build your website, and inexpensive. I'm not so great with technology, last time I got stuck, I spoke with Ari in Customer Service, who went above and beyond. He not only solved my problem but made suggestions on how to make my site move visible on google. It's also really easy to directly connect your email.
VW
Valued Wix User Mike
05/11/24
Customer Care as it should be
In today's culture of divisiveness and incivility, it is always a treat to speak with a customer service professional who epitomizes the work. I, myself try to present a warm and welcoming posture when interacting with reps, because I know how impatient people can be, but Josh at WIX beat me to the punch and eased any apprehension I may have had, while efficiently taking care of my issue. In the end, I was more than satisfied with the solution and was able to reflect on a positive ...
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LW
Les Watanabe
05/11/24
Awesome Customer Service!!!
Clyde worked with me and guided me through the process of changing my plan. His help throughout was tremendous and I so appreciate the help he gave me!!! Thanks you!!!
VW
Valued Wix User
05/11/24
customer service is good.
Date of experience: May 11, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].