9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 661-670 out of 3980
TC
Timothy Colman
05/13/24
Fast efficient and friendly customer…
Fast efficient and friendly customer service to use my website on WIX. There are lower cost webhosting services but it helps to have support.
VW
Valued Wix User
05/13/24
Our Rep was able to solve the problems…
Our Rep was able to solve the problems we had. I love Wix and its customer service team; they have been able to help us figure out all kinds of issues we were having. Thank you very much!
VW
Valued Wix User
05/13/24
The live chat was fast and the agent…
The live chat was fast and the agent Rebecca was knowledgeable and very helpful!
VW
Valued Wix User
05/13/24
great experience
Date of experience: May 13, 2024
H
Hannah
05/13/24
HIGHLY recommended!
WIX is amazing for making websites! It's super easy to use, with lots of templates and tools for anyone to make a great site. WIX has everything you need. It's my top pick for sure!
TC
Timothy Colman
05/13/24
Fast efficient and friendly customer…
Fast efficient and friendly customer service to use my website on WIX. There are lower cost webhosting services but it helps to have support.
D
Donkey
05/13/24
I own the business Donkeys Designs.shop…
I own the business Donkeys Designs.shop on Wix but I also have donkeys design.com donkeys designs.net donkeys designs.com and all are on different platforms and I’ve found so far that Wix has been on e of the easiest for building my websites.
E
emma
05/13/24
Wix has amazing customer service
Wix has amazing customer service. I especially want to thank Jason for helping me with my query. This customer service agent was amazingly helpful and solved my issue expertly and with no issue. Honestly, this agent should be promoted!! Highly recommended.
C
Customer
05/13/24
I had issues with my DNS files
I had issues with my DNS files, but they were so helpful in finding a way around my issue!
C
customer
05/13/24
Customer service is great
Customer service is great! Troy did phenomenal fixing my issue. Overall, Wix makes building a website very simple.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].