9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 41-50 out of 3980
LG
Laura Greer
06/18/24
I received excellent customer service from Wix!
I received excellent customer service from Veronika. Not only did she help me with my presenting issue, but she also helped me with other concerns she saw to improve my site.
VW
Valued Wix User
06/18/24
Lots of customizabl solutions for…
Lots of customizabl solutions for website and associated services. Custome care service is fantastic and always available. never had to be put on hold or wait.
JK
Jason Kerestes
06/17/24
A+ Customer Service
Wix has great expert helpers to help answer questions fast. I had an expert "Andrea" on chat.... it was so helpful! It was like i had an expert who could test or help me figure out my problem and save time, because time is money! A+ Wix, keep up the good customer service and I'll continue being a customer!
AC
Alive cubed
06/17/24
Excellent experience with the tools of…
Excellent experience with the tools of Wix as well as the customer support. I've built over 40 sites with them and LOVE IT
S
Susan
06/17/24
Excellent customer service!
Date of experience: June 17, 2024
VW
Valued Wix User
06/17/24
Wix: The Ultimate Website Creation Experience - Where Intuition Meets Innovation
I absolutely love Wix, and here are the reasons why: First and foremost, the editors are super user-friendly and incredibly intuitive. Whether you're a beginner or a seasoned web designer, Wix's platform makes it easy to create stunning websites without any hassle. What truly sets Wix apart is their outstanding customer service. I can't stress enough how supportive and patient their team is. They are always willing to guide you step-by-step and answer any questions you may have, making ...
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D
DrShivago
06/17/24
Prompt and accurate resolution of my…
Prompt and accurate resolution of my problem around connecting new Wix Business email to gmail
VW
Valued Wix User
06/17/24
Maria was so very helpful!
Maria was very helpful with my questions while trying to get my ministry website up and running. People kept telling me. "Create your own website, it's easy!" Well, not so much for an "old lady" lol Maria made the experience palatable.
VW
Valued Wix User
06/17/24
The host was very patient & professional
The host was very patient, professional and made sure that the issues that I was having on my account was taken cared of! I appreciate that!
VW
Valued Wix User
06/17/24
Great customer service and product
Great customer service and product, easy to use, looks great
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].