9.7
Spot Score
Build stunning websites without any coding skills.
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Starts from $14/Month, also offers free forever plan
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 41-50 out of 3980
VW
Valued Wix User
06/18/24
Amazing!
Amazing help and customer service!
DF
Debby Frank
06/18/24
Very helpful and knowledgeable
Very helpful and knowledgeable! Appreicate Wix with the service and the website
RS
Rahul Saraswat
06/17/24
I have been using Wix for so long and i…
I have been using Wix for so long and i love it. Its very easy and cost effective.
P
Patrick
06/17/24
I'm used to utilizing other web builder…
I'm used to utilizing other web builder products that aren't as dynamic as Wix. Due to my inexperience with the WIX product, I ran into an issue I could not resolve alone. I created a ticket and got online assistance immediately and once I clarified my issue the customer care team member explained what I had done wrong and guided me through the fix. Didn't take long. He was friendly and very helpful. I would recommend WIX to anyone looking for a dynamic web builder platform.
AC
Alive cubed
06/17/24
Excellent experience with the tools of…
Excellent experience with the tools of Wix as well as the customer support. I've built over 40 sites with them and LOVE IT
VW
Valued Wix User
06/17/24
The host was very patient & professional
The host was very patient, professional and made sure that the issues that I was having on my account was taken cared of! I appreciate that!
VW
Valued Wix User
06/17/24
Carlos is the GOAT
Carlos was extremely helpful in answering all of my questions and helping me resolve my issues. I am thankful for his help!
MR
Ms Rhiannon McGowan
06/17/24
So far so good!
Date of experience: June 17, 2024
VM
Victor Marcus Persson
06/17/24
is pretty good customer support is great
Date of experience: June 17, 2024
L
Lynn
06/17/24
Great Customer Service
Every time I have needed some additional help, I have found their customer service to be excellent. Also, it is very easy to put together a website on Wix.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
