9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 551-560 out of 3980
VW
Valued Wix User
05/20/24
great customer service easy to use
great customer service easy to use. Well worth the money
WU
Wix User
05/20/24
I'm very impressed with wix customer…
I'm very impressed with wix customer support!
SV
Susan Vogler
05/20/24
I'm was able to build a website with…
I'm was able to build a website with all the features I needed and I'm not the best with technology. This has saved our nonprofit a lot of money and I'll be able to maintain it moving forward. The customer service is great too!
VW
Valued Wix User
05/20/24
Adriana was wonderful!
Adriana was so friendly, and so helpful. She was not in a hurry to get off of the line, spent a lot of time with me, and continued to ask if I needed anything additional... she was fabulous.
SB
Siobhan Beasley
05/20/24
Great customer service (once I got…
Great customer service (once I got through the chatbot).
VW
Valued Wix User
05/20/24
Service au top
Service au top
B
booth-ology.co.uk
05/20/24
Kris was extremely helpful from WIX…
Kris was extremely helpful from WIX .the web builder has all you need for your business and I've been using it for years. i had a slight log in issue but it was dealt with fast and Im all set to go again. Thank you so much Kris for all your help.
WU
Wix User
05/20/24
I'm very impressed with wix customer…
I'm very impressed with wix customer support!
AG
Amber Gillett
05/20/24
wix customer service are brilliant
wix customer service are brilliant! always fast at responses and help guide me through issues
PF
Paula Frazer
05/20/24
customer service helped me resolve a…
customer service helped me resolve a problem
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].