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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 541-550 out of 3980

VW

Valued Wix User

05/21/24

5 out of 5

Jai was great!

Date of experience: May 21, 2024

ME

M. Etienne Web Designs

05/21/24

5 out of 5

Great customer service

amazing service and product

B

booth-ology.co.uk

05/20/24

5 out of 5

Kris was extremely helpful from WIX…

Kris was extremely helpful from WIX .the web builder has all you need for your business and I've been using it for years. i had a slight log in issue but it was dealt with fast and Im all set to go again. Thank you so much Kris for all your help.

SB

Siobhan Beasley

05/20/24

5 out of 5

Great customer service (once I got…

Great customer service (once I got through the chatbot).

VW

Valued Wix User

05/20/24

5 out of 5

Adriana was wonderful!

Adriana was so friendly, and so helpful. She was not in a hurry to get off of the line, spent a lot of time with me, and continued to ask if I needed anything additional... she was fabulous.

VW

Valued Wix User

05/20/24

5 out of 5

Wonderful Support

Wonderful Support

VW

Valued Wix User

05/20/24

5 out of 5

great customer service easy to use

great customer service easy to use. Well worth the money

MK

martin k

05/20/24

5 out of 5

email issues / bouncing back / name provider details

I stumble across a problem with my emails bouncing back for not known reason to me and wix team went above and beyond to help me fix it. I could be more please with the service provided. ?Now I need to wait 24H for details to be updated and hopefully this will be end of an issue I had. thank you wix !

W

Wesley

05/20/24

5 out of 5

WIX is easy to use and quite simple to understand

WIX is very easy to use and easy to integrate. The service is prompt and reliable

VW

Valued Wix User

05/20/24

5 out of 5

Wonderful Support

Wonderful Support

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].