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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 561-570 out of 3980

VW

Valued Wix User

05/20/24

5 out of 5

I believe his name was Chad

I believe his name was Chad, from Iowa. He was one of the best tech supports I've had in a while with any company. He was extremely patient, and articulate in explaining everything over and over as I struggled understanding what I needed to do. He even sent photos and videos which was extremely helpful.

VW

Valued Wix User

05/20/24

5 out of 5

Jeric at Wix was EXCELLENT with quick…

Jeric at Wix was EXCELLENT with quick remedies on a site issue. Love WIX Customer Service. Chats are fast!!

VW

Valued Wix User

05/20/24

5 out of 5

awesome

............ . . . . . . . . . . . ................................................

VW

Valued Wix UserTiant Lee

05/20/24

5 out of 5

Libny was so informative, patient and knowledgeable

Libny was so informative, knowledgeable, and patient with me. I was ready to give up and cancel my subscription but after Libny reassured me that it was a easy fix and did it with ease. Libny is a treasure for WIX. Thank you so much. Tiant Lee

PS

Peter Sickles Peter Sickles

05/20/24

5 out of 5

Highly Recommended

I've used Wix for quite a few websites over the past 6 years, including my own. It's a great system. Cost effective with lots of features. Excellent customer service. It's easy to actually get in touch with a human being. :-)

AK

Ashok Kumar Singh

05/20/24

5 out of 5

Best Service but domain should not be…

Best Service but domain should not be suspended but no issue i will follow your process and hpoe restore my domain ashokkumarsingh.com

W

Wesley

05/20/24

5 out of 5

WIX is easy to use and quite simple to understand

WIX is very easy to use and easy to integrate. The service is prompt and reliable

SV

Susan Vogler

05/20/24

5 out of 5

I'm was able to build a website with…

I'm was able to build a website with all the features I needed and I'm not the best with technology. This has saved our nonprofit a lot of money and I'll be able to maintain it moving forward. The customer service is great too!

MK

martin k

05/20/24

5 out of 5

email issues / bouncing back / name provider details

I stumble across a problem with my emails bouncing back for not known reason to me and wix team went above and beyond to help me fix it. I could be more please with the service provided. ?Now I need to wait 24H for details to be updated and hopefully this will be end of an issue I had. thank you wix !

VW

Valued Wix User

05/20/24

5 out of 5

Service au top

Service au top

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].