9.7
Spot Score
Build stunning websites without any coding skills.
Add to compare
Starts from $14/Month, also offers free forever plan
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
Log in Required to View Reviews
Filter results
Sort by :
Showing 31-40 out of 3980
VW
Valued Wix User
06/18/24
The product is easy to use and produces…
The product is easy to use and produces a solid web page. Customer care is great.
DA
Dorothy Alexander
06/18/24
The young man who assisted me was well…
The young man who assisted me was well knowledgable and professional.
J
Jenn
06/18/24
I have been using Wix since 2020
I have been using Wix since 2020 and any time I have had an issue, whether it be with web design, technical problems, or billing issues, the customer service team is always helpful (and patient). As a non-tech person, I designed my site using their templates and my site looks professional.
KD
Kendall Dean
06/18/24
Vicky was absolutely wonderful
Vicky was absolutely wonderful. She was kind and resolved my issue in a timely manner. I wish I would speak to Vicky every time that I have an issue. Give her position in leadership to teach others.
VW
Valued Wix User
06/18/24
good customer service
Date of experience: June 18, 2024
T
tammars.com
06/18/24
HIGHLY RECOMMENDED!
I have been with Wix for a few years and am very happy with the features and the customer service. HIGHLY RECOMMENDED!
M
Mojo-atelier
06/18/24
good help and advice
Very quickly get helped and sorted my problem, so that my website is up and running
VW
Valued Wix User
06/18/24
Great Customer Service!
Date of experience: June 18, 2024
D
Dee
06/18/24
Aside from the reasonable plans…
Aside from the reasonable plans offered, what I love about Wix is their excellent customer service! They will guide you and help you find the best solutions to your concerns—thanks to Romnick for impeccable service.
MF
Michelle Frost
06/18/24
My payment isuue
My payment for the business premium account was unexpectedly higher than I had anticipated. American Express noticed me, so I immediately contacted their customer service. I do not want to pay extra for not using it, but somehow, on my end, I have upgraded without noticing it. Wix customer service Katherine checked and showed me step-by-step instructions. She went ahead and helped me clear out and get my refund within a few minutes. She also walked me the extra step to answer my tech issues ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
