9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 31-40 out of 3980
C
customer
06/18/24
I asked for expert help online and the assistance was excellent!
I asked for expert help online and the individual (Sofia) helped me step-by-step through my problem with pictures and comments. Very patient and helpful.
SD
Sonam Dorji
06/18/24
Customer service of wix is very…
Customer service of wix is very approachable
CC
Coastal Carolina Comm
06/18/24
Wix experts are always there to help…
Wix experts are always there to help you navigate through tough problems
T
tammars.com
06/18/24
HIGHLY RECOMMENDED!
I have been with Wix for a few years and am very happy with the features and the customer service. HIGHLY RECOMMENDED!
M
Mojo-atelier
06/18/24
good help and advice
Very quickly get helped and sorted my problem, so that my website is up and running
E
Elizabeth
06/18/24
Customer Service Thumbs up
I recently used Wix Studio for my website development and was thoroughly impressed. From the start, their team showcased professionalism and creativity, aligning perfectly with my vision. Quick and Effective Customer Service While I had to go through a few prompts to reach a live person, it took less than 2 minutes, which is excellent service in today's short-staffed world. Carlos, the customer service rep, was outstanding. An IP address change on a connecting service caused an issue, but ...
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VW
Valued Wix User
06/18/24
No matter the time of day, WIX customer service agents are always there when you need them. I have been working with my agent for quite some time and she was so patient with me.
Customer service chat is easily accessible and their wait time, is always less than two minutes (even when they are busy). I have not had a bad experience with their customer service agent since I have been a customer with them, and I signed up in the beginning of 2021.
VW
Valued Wix User
06/18/24
The product is easy to use and produces…
The product is easy to use and produces a solid web page. Customer care is great.
VW
Valued Wix User
06/18/24
Great Customer Service!
Date of experience: June 18, 2024
DA
Dorothy Alexander
06/18/24
The young man who assisted me was well…
The young man who assisted me was well knowledgable and professional.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].