9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 441-450 out of 3980
JT
Joakim Thörn
05/27/24
Wix has a rock-solid customer service…
Wix has a rock-solid customer service process. They work on soft skills and have core values around the customer. They solve problems fast, and the Wix ecosystem is more than magic!
L
Lynne
05/27/24
Live chat with Olha from Wix got great results for me!
Live chat with this company is fantastic. They always come up with the solutions needed, and even if the problem is not solved during the chat, they always send me in the right directions to resolve problems.
TN
Thanh Nguyen
05/27/24
customer service
CUSTOMER SERVICE
VW
Valued Wix User
05/27/24
The expert was well informed and…
The expert was well informed and responding very quickly.. He resolved the issue less than 5 minutes.. I like the way he helped me with articles and video guide..
AW
Anon WA
05/27/24
Great WIX support team
WIX support staff are extremely helpful, patient and knowledgeable in providing IT solutions to clients.
VW
Valued Wix User
05/27/24
struggle bus
I was really struggling with connecting everything it seemed if I got the website up my email went down and if the email was up the website went down. Kris was able to solve my issue fast and easy and check some other questions I had. It was a overall great experience!
VW
Valued Wix User
05/27/24
The chat with Nathaly in customer…
The chat with Nathaly in customer service have solved my issue right away. Very happy with the help recived
KK
kartheek kandhi
05/27/24
care support
Every platform will have issues but whose giving care service is does matter to me. thanks you made my carrer easy
VW
Valued Wix User
05/27/24
The customer care from Clyde was…
The customer care from Clyde was outstanding. if ever I have had any issues they are solved immediately. I can't recommend Wix enough. A great website provider and lots of help along the way
ML
Mary Louise Wilson
05/27/24
Great platform and customer service !
Date of experience: May 27, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].