9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 451-460 out of 3980
VW
Valued Wix User
05/27/24
Wix has a great customer service.
My issue were solved in few minutes.
VW
Valued Wix User
05/27/24
amazing service!
Date of experience: May 27, 2024
JP
Jodie Phillippe
05/26/24
I had issues with creating pages from…
I had issues with creating pages from my own lack of knowledge, and Jorge was amazing and helped me step-by-step. He took his time, and was very patient with me. He was quick to understand what it was I was trying to create, and solved every question I had, he made it very easy to understand going forward. Amazing service!
JP
Jodie Phillippe
05/26/24
I had issues with creating pages from…
I had issues with creating pages from my own lack of knowledge, and Jorge was amazing and helped me step-by-step. He took his time, and was very patient with me. He was quick to understand what it was I was trying to create, and solved every question I had, he made it very easy to understand going forward. Amazing service!
VW
Valued Wix User
05/25/24
Great Platform!
Date of experience: May 25, 2024
J
Jabneel.Notary
05/25/24
Great Customer Service Experience
Melissa was great and although she was not able to provide me with the direct help I needed she was able to guide me to the steps to get what I need from the right department. she was patient and cheerful and chatting with her was a pleasure.
VW
Valued Wix User
05/25/24
Great Platform!
Date of experience: May 25, 2024
HW
Hannah Walsh
05/25/24
I have used Wix to create stunning…
I have used Wix to create stunning websites for nearly 10 years now, their seo is amazing so it allows me, as a website designer, to get my clients to the top of google easily. Their customer service is fantastic.
C
Colin
05/25/24
The customer support from Jacqueline…
The customer support from Jacqueline was fantastic. She understood my problem with the video gallery and was kind enough to send me a short video of how to fix it on my site. I also asked her help with another query and she gave me the answer straight away. When you are working on your website it's so important to be able to call on friendly and knowledgeable support and Jacqueline provided this in a friendly and courteous manner. She's a gem Wix!
VG
Vornicu Gabriela-Georgiana
05/25/24
User-friendly
Easy to create a website.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].