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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 431-440 out of 3980

VW

Valued Wix User

05/28/24

5 out of 5

Great website builder and customer care

All in one to build your website

VW

Valued Wix User

05/28/24

5 out of 5

great customer service and easy to use

great customer service and easy to use

NE

Neda Encheva

05/28/24

5 out of 5

Great platform templates

Great platform templates, designs, and wonderful customer service!

VW

Valued Wix User

05/28/24

5 out of 5

fast customer service

Date of experience: May 28, 2024

H

Hessam

05/28/24

5 out of 5

Wonderful customer service

Outrageously wonderful customer service; Leiday from their support solved my billing issue in a sec. Keep rocking.

CR

Charlie Rose

05/27/24

5 out of 5

Excellent, going above and beyond support

I had over 9 hours of support from 3 agents - Mariana, Gabriela and Natalia were friendly, sooo patient and so incredibly kind as they led me through setting up a directory on my site. I was amazed at the way they kept finding solutions, offering step by step advice and helpful screenshots and videos etc Would highly recommend! So grateful.

VW

Valued Wix User

05/27/24

5 out of 5

Interface simple d'utilisation même…

Interface simple d'utilisation même pour les novices. Des interlocuteurs en chat au top ! Merci !

CR

Charlie Rose

05/27/24

5 out of 5

Excellent, going above and beyond support

I had over 9 hours of support from 3 agents - Mariana, Gabriela and Natalia were friendly, sooo patient and so incredibly kind as they led me through setting up a directory on my site. I was amazed at the way they kept finding solutions, offering step by step advice and helpful screenshots and videos etc Would highly recommend! So grateful.

VW

Valued Wix User

05/27/24

5 out of 5

Great customer services

Great customer services, but also could improve some feature like adding a google review

VW

Valued Wix User

05/27/24

5 out of 5

Good products and very good features

Good products and very good features

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].