9.7
Spot Score

Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 431-440 out of 3980
VW
Valued Wix User
05/28/24
Great website builder and customer care
All in one to build your website
VW
Valued Wix User
05/28/24
great customer service and easy to use
great customer service and easy to use
NE
Neda Encheva
05/28/24
Great platform templates
Great platform templates, designs, and wonderful customer service!
VW
Valued Wix User
05/28/24
fast customer service
Date of experience: May 28, 2024
H
Hessam
05/28/24
Wonderful customer service
Outrageously wonderful customer service; Leiday from their support solved my billing issue in a sec. Keep rocking.
CR
Charlie Rose
05/27/24
Excellent, going above and beyond support
I had over 9 hours of support from 3 agents - Mariana, Gabriela and Natalia were friendly, sooo patient and so incredibly kind as they led me through setting up a directory on my site. I was amazed at the way they kept finding solutions, offering step by step advice and helpful screenshots and videos etc Would highly recommend! So grateful.
VW
Valued Wix User
05/27/24
Interface simple d'utilisation même…
Interface simple d'utilisation même pour les novices. Des interlocuteurs en chat au top ! Merci !
CR
Charlie Rose
05/27/24
Excellent, going above and beyond support
I had over 9 hours of support from 3 agents - Mariana, Gabriela and Natalia were friendly, sooo patient and so incredibly kind as they led me through setting up a directory on my site. I was amazed at the way they kept finding solutions, offering step by step advice and helpful screenshots and videos etc Would highly recommend! So grateful.
VW
Valued Wix User
05/27/24
Great customer services
Great customer services, but also could improve some feature like adding a google review
VW
Valued Wix User
05/27/24
Good products and very good features
Good products and very good features
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].