9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 421-430 out of 3980
J
Joby
05/28/24
Great customer support
Great customer support! The best website builder!
PD
Peter Doyle
05/28/24
Excellent customer support
Excellent customer support. Would certainly recommend WIX to others without hesitation.
D
Diane
05/28/24
Great customer service.
I was able to easily access a live person (Matthew in Cedar Rapids) who resolved the issue immediately.
M
Mercy
05/28/24
He's nice and did well
Date of experience: May 28, 2024
HW
Heather Williams
05/28/24
My questions were answered…Thank you Christian
My questions were answered understandable and my problem was easilu resolved!
VW
Valued Wix User
05/28/24
Excellent Help Support
I experienced a challenge with one of my App settings and the support team was able to assist, even by getting more hands on deck.
ER
Ethel R
05/28/24
Cancellation Issue
Ana has been very helpful in resolving the issue.
E&
Eric & DevinAnn
05/28/24
Monica was fast and effeicent she…
Monica was fast and effeicent she solved my issue in the matter of minuets, Literally she had be ready and set to go within five minuets!
VW
Valued Wix User
05/28/24
Me encanta
Me encanta, facil y amigable
NT
no tech skills
05/28/24
Wix customer service is fast
Wix customer service is fast, friendly and really insightful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].