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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 411-420 out of 3980

A

Anna

05/29/24

5 out of 5

Excellent help today from Mark!

Excellent help today from the Expert Mark! He was giving clear instructions, very knowledgable, helpful and pleasure to talk to. Superb!!! 10/10

NV

Nick van Riel

05/29/24

5 out of 5

Calling for help

Very quick response and very friendly

DT

Danni Trajkovski

05/29/24

5 out of 5

Melvin was fantastic and called to…

Melvin was fantastic and called to assist also

VW

Valued Wix User

05/29/24

5 out of 5

Realy good

Easy to understand and latest features.

VW

Valued Wix User

05/29/24

5 out of 5

good support

Date of experience: May 29, 2024

JB

Jess Burgon

05/29/24

5 out of 5

It was amazing

It was amazing! There was such helpful staff! I totally suggest this site if you're trying to build a website online!

VW

Valued Wix User

05/29/24

5 out of 5

My customer service agent was…

My customer service agent was excellent!!!

KB

Know Buddies Designs

05/28/24

5 out of 5

Amazing Customer Service

Amazing Customer Service. I received an email requesting I change my IP Address. WIX confirmed it was a scam and that my site is protected. LOVE the WIX team and their services.

S

Shelley

05/28/24

5 out of 5

Wix is really easy to use

Wix is really easy to use, even for me, a 70 year old! :) Their customer service was superb too, which makes the cost (for me was rather high) worth while. Thank you to all involved!!

VW

Valued Wix User

05/28/24

5 out of 5

We use Wix for both business and…

We use Wix for both business and personal use. The tools, templates, and customer service are great.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].