9.7
Spot Score
Build stunning websites without any coding skills.
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Starts from $14/Month, also offers free forever plan
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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VW
Valued Wix User
06/18/24
Amazing!
Amazing help and customer service!
VW
Valued Wix User
06/18/24
thank u
had a great experience all good from my side
VW
Valued Wix User
06/18/24
I enjoyed the great fast and efficient…
I enjoyed the great fast and efficient help on my website.
SD
Sonam Dorji
06/18/24
Customer service of wix is very…
Customer service of wix is very approachable
T
tammars.com
06/18/24
HIGHLY RECOMMENDED!
I have been with Wix for a few years and am very happy with the features and the customer service. HIGHLY RECOMMENDED!
VW
Valued Wix User
06/18/24
Great Customer Service!
Date of experience: June 18, 2024
VW
Valued Wix User
06/18/24
While I had to wait in line for chat…
While I had to wait in line for chat the experience with the tech was very pleasant and they addresses my issues and answered further questions quite well
VW
Valued Wix User
06/18/24
good customer service
Date of experience: June 18, 2024
C
customer
06/18/24
I asked for expert help online and the assistance was excellent!
I asked for expert help online and the individual (Sofia) helped me step-by-step through my problem with pictures and comments. Very patient and helpful.
LG
Laura Greer
06/18/24
I received excellent customer service from Wix!
I received excellent customer service from Veronika. Not only did she help me with my presenting issue, but she also helped me with other concerns she saw to improve my site.
