9.7
Spot Score
Build stunning websites without any coding skills.
Add to compare
Starts from $14/Month, also offers free forever plan
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
Log in Required to View Reviews
Filter results
Sort by :
Showing 21-30 out of 3980
M
Mojo-atelier
06/18/24
good help and advice
Very quickly get helped and sorted my problem, so that my website is up and running
E
Elizabeth
06/18/24
Customer Service Thumbs up
I recently used Wix Studio for my website development and was thoroughly impressed. From the start, their team showcased professionalism and creativity, aligning perfectly with my vision. Quick and Effective Customer Service While I had to go through a few prompts to reach a live person, it took less than 2 minutes, which is excellent service in today's short-staffed world. Carlos, the customer service rep, was outstanding. An IP address change on a connecting service caused an issue, but ...
Read more
VW
Valued Wix User
06/18/24
No matter the time of day, WIX customer service agents are always there when you need them. I have been working with my agent for quite some time and she was so patient with me.
Customer service chat is easily accessible and their wait time, is always less than two minutes (even when they are busy). I have not had a bad experience with their customer service agent since I have been a customer with them, and I signed up in the beginning of 2021.
VW
Valued Wix User
06/18/24
The product is easy to use and produces…
The product is easy to use and produces a solid web page. Customer care is great.
VW
Valued Wix User
06/18/24
Great Customer Service!
Date of experience: June 18, 2024
DA
Dorothy Alexander
06/18/24
The young man who assisted me was well…
The young man who assisted me was well knowledgable and professional.
DT
Dawn Thompson
06/18/24
My experience with Tom assisting me was EXCELLENT
My experience with Tom assisting me was excellent. I could not have resolved the issue without his help.
VW
Valued Wix User
06/18/24
Lots of customizabl solutions for…
Lots of customizabl solutions for website and associated services. Custome care service is fantastic and always available. never had to be put on hold or wait.
C
customer
06/18/24
I asked for expert help online and the assistance was excellent!
I asked for expert help online and the individual (Sofia) helped me step-by-step through my problem with pictures and comments. Very patient and helpful.
LG
Laura Greer
06/18/24
I received excellent customer service from Wix!
I received excellent customer service from Veronika. Not only did she help me with my presenting issue, but she also helped me with other concerns she saw to improve my site.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
