9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 21-30 out of 3980
CS
Cat Stewart
06/18/24
Great products and support!
Date of experience: June 18, 2024
VW
Valued Wix User
06/18/24
Amazing!
Amazing help and customer service!
D
Dee
06/18/24
Aside from the reasonable plans…
Aside from the reasonable plans offered, what I love about Wix is their excellent customer service! They will guide you and help you find the best solutions to your concerns—thanks to Romnick for impeccable service.
MF
Michelle Frost
06/18/24
My payment isuue
My payment for the business premium account was unexpectedly higher than I had anticipated. American Express noticed me, so I immediately contacted their customer service. I do not want to pay extra for not using it, but somehow, on my end, I have upgraded without noticing it. Wix customer service Katherine checked and showed me step-by-step instructions. She went ahead and helped me clear out and get my refund within a few minutes. She also walked me the extra step to answer my tech issues ...
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VW
Valued Wix User
06/18/24
thank u
had a great experience all good from my side
DF
Debby Frank
06/18/24
Very helpful and knowledgeable
Very helpful and knowledgeable! Appreicate Wix with the service and the website
KD
Kendall Dean
06/18/24
Vicky was absolutely wonderful
Vicky was absolutely wonderful. She was kind and resolved my issue in a timely manner. I wish I would speak to Vicky every time that I have an issue. Give her position in leadership to teach others.
VW
Valued Wix User
06/18/24
Great service and products
Date of experience: June 18, 2024
VW
Valued Wix User
06/18/24
I enjoyed the great fast and efficient…
I enjoyed the great fast and efficient help on my website.
VW
Valued Wix User
06/18/24
good customer service
Date of experience: June 18, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].