9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 21-30 out of 3980
CS
Cat Stewart
06/18/24
Great products and support!
Date of experience: June 18, 2024
VW
Valued Wix User
06/18/24
Amazing!
Amazing help and customer service!
D
Dee
06/18/24
Aside from the reasonable plans…
Aside from the reasonable plans offered, what I love about Wix is their excellent customer service! They will guide you and help you find the best solutions to your concerns—thanks to Romnick for impeccable service.
MF
Michelle Frost
06/18/24
My payment isuue
My payment for the business premium account was unexpectedly higher than I had anticipated. American Express noticed me, so I immediately contacted their customer service. I do not want to pay extra for not using it, but somehow, on my end, I have upgraded without noticing it. Wix customer service Katherine checked and showed me step-by-step instructions. She went ahead and helped me clear out and get my refund within a few minutes. She also walked me the extra step to answer my tech issues ...
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VW
Valued Wix User
06/18/24
thank u
had a great experience all good from my side
DF
Debby Frank
06/18/24
Very helpful and knowledgeable
Very helpful and knowledgeable! Appreicate Wix with the service and the website
KD
Kendall Dean
06/18/24
Vicky was absolutely wonderful
Vicky was absolutely wonderful. She was kind and resolved my issue in a timely manner. I wish I would speak to Vicky every time that I have an issue. Give her position in leadership to teach others.
VW
Valued Wix User
06/18/24
Great service and products
Date of experience: June 18, 2024
VW
Valued Wix User
06/18/24
I enjoyed the great fast and efficient…
I enjoyed the great fast and efficient help on my website.
VW
Valued Wix User
06/18/24
good customer service
Date of experience: June 18, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].