9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 311-320 out of 3980
VW
Valued Wix User
06/05/24
The customer service is top notch
Date of experience: June 05, 2024
LW
Liz Wilde Valued Wix User
06/05/24
I've just come a cropper with posting…
I've just come a cropper with posting Blogs, I get a tad confused jumping around different screens, however Mike has been brilliant, he talked through what i needed to do and when I didn't have a clue what he was aying, broke down into plain english and simpler steps. His patience is unwavering.
VW
Valued Wix User
06/05/24
I am not a techy person
I am not a techy person, and a built a website with Wix. Their platform is so easy to use, and their support in the chats is excellent.
P
PHL
06/05/24
Definitely choose Wix!
I am saying a fond farewell to Wix after maintaining my site here for over ten years. I have been extremely satisfied with the ease of using Wix, and I highly recommend it. It is so easy to design, develop, and maintain your site here, and the customer service has been excellent!
VW
Valued Wix User
06/04/24
thank you for being helpful!
Date of experience: June 04, 2024
MA
Maqsood Anwar
06/04/24
Very impressive tools and supportive…
Very impressive tools and supportive agent
M
MIKE
06/04/24
Ash resolved a problem I spent over 30…
Ash resolved a problem I spent over 30 minutes trying to fix myself. His patience and expertise are the reasons my issue is now resolved. He is a valuable asset in the right department.
WU
Wix User
06/04/24
Customer service
I wanted to cancel my subscription and go for lower grade. Customer service helped me instantly and patiently during the procedure.
CB
CIPRIAN Badescu
06/04/24
Great customer service!
Date of experience: June 04, 2024
EG
Eldar Gilad
06/04/24
The product is great
The product is great, the customer service is professional, courteous, fast and efficient
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].