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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 321-330 out of 3980

DM

Drew McCluskey

06/04/24

5 out of 5

Very intuitive, powerful features, and still artistic.

Wix is an awesome platform for creating websites. I've made probably around 7 websites with Wix over the years, and it's always been very intuitive and accommodating of what I want to design. It doesn't force you to stick with a template. The customer service has been amazing so far in all my experience - very knowledgeable people who sound like they've been at the company for years. I've recommended it to many of my friends and business contacts and I would recommend it here as well.

MA

Maqsood Anwar

06/04/24

5 out of 5

Very impressive tools and supportive…

Very impressive tools and supportive agent

VW

Valued Wix User

06/04/24

5 out of 5

perfect!

perfect!! luv wix~

DM

Drew McCluskey

06/04/24

5 out of 5

Very intuitive, powerful features, and still artistic.

Wix is an awesome platform for creating websites. I've made probably around 7 websites with Wix over the years, and it's always been very intuitive and accommodating of what I want to design. It doesn't force you to stick with a template. The customer service has been amazing so far in all my experience - very knowledgeable people who sound like they've been at the company for years. I've recommended it to many of my friends and business contacts and I would recommend it here as well.

M

MIKE

06/04/24

5 out of 5

Ash resolved a problem I spent over 30…

Ash resolved a problem I spent over 30 minutes trying to fix myself. His patience and expertise are the reasons my issue is now resolved. He is a valuable asset in the right department.

CB

CIPRIAN Badescu

06/04/24

5 out of 5

Great customer service!

Date of experience: June 04, 2024

VW

Valued Wix User

06/04/24

5 out of 5

perfect!

perfect!! luv wix~

WU

Wix User

06/04/24

5 out of 5

Customer service

I wanted to cancel my subscription and go for lower grade. Customer service helped me instantly and patiently during the procedure.

VW

Valued Wix User

06/04/24

5 out of 5

thank you for being helpful!

Date of experience: June 04, 2024

EG

Eldar Gilad

06/04/24

5 out of 5

The product is great

The product is great, the customer service is professional, courteous, fast and efficient

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].