9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 291-300 out of 3980
VW
Valued Wix User
06/06/24
Friendly customer service
Date of experience: June 06, 2024
JT
Jacob Troyer
06/05/24
Amazing customer service
Amazing customer service, especially when you compare it to places like Squarespace.
D
Dawn
06/05/24
Wix is easy to use
Wix is easy to use, and it has lots of helpful and useful features. Also, customer service is top-notch.
EW
Emiliano Wix User
06/05/24
Customer Support 10/10
Excellent customer service, simple, fast, attentive, super clear, they helped me with my problems, solved them and also explained to me what was happening. Great service
VW
Valued Wix User
06/05/24
Very Excellent customer service
Very Excellent customer service! 10 out of 10
C
CP
06/05/24
German
German, is knowledgeable in his craft and displayed enormous amount of patience. Also, solve the issue I was having with a template that didn't upload photos I need at the time of performing my editing. Give me reason and explanations for why the problem was occurring. As we came to the end of our online chat I had acquire the knowledge and skill he imparted to me. Thank you , once again!
KF
Kirsten freedomwiththerapy
06/05/24
A fantastic service provider
A fantastic provider. So user-friendly. Easy to build a brilliant website using their intuitive templates and suggestions in many areas including a SEO checklist. And if you're stuck, Customer Services Chat is a fantastic facility. The reps always go above and beyond to find solutions or advise on how to do something. Highly recommended!!!!
BK
Be Kind
06/05/24
Commendation for Maryna of Wix Customer…
Commendation for Maryna of Wix Customer Support I am writing to extend my deepest gratitude and commendation to Maryna from the Wix customer support team. Maryna demonstrated exceptional professionalism and efficiency in resolving my recent issue. Her swift and precise handling of the problem not only met but exceeded my expectations. From the moment she engaged with my concern, Maryna exhibited a thorough understanding of the situation and provided clear, actionable solutions. Her ...
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B
baldwin
06/05/24
best and full of experence
good customer service and very paitent
GD
G Davies
06/05/24
Top Service!
Just had an hour long call with a techie from Wix who talked me through a complex issue - great service!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].