9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 281-290 out of 3980
VW
Valued Wix User
06/06/24
Very accommodating
Very active and accommodating to all the concern
VW
Valued Wix User
06/06/24
Great customer service.
Great customer service. I am new to building my website. Yet, the customer service has been very helpful with every little step to independently create the website.
VW
Valued Wix User
06/06/24
Megan was stellar with customer…
Megan was stellar with customer service! After two hours of walking me through an issue - she found the answers. She got it done and helped me immensely. I love working with the Wix program - I've used others, and they don't even come close to the bells and whistles - the ease - the options that WIX has. I have 9 websites with them now, and all my clients are super satisfied. As am I!
VW
Valued Wix User
06/06/24
Excellent Customer Service
Was very helpful in helping me and quickly resolved.
VW
Valued Wix User
06/06/24
Great support from a Wix expert!
Great support from an expert! Patient and detailed in their responses to my tricky site feature enquiry.
VW
Valued Wix User
06/06/24
Friendly customer service
Date of experience: June 06, 2024
VW
Valued Wix User
06/06/24
good
good customer
SM
Sandra Motley, Founder
06/06/24
Wix idemonstrates its commitment to support small businesses!
Wix is a company that sincerely support small business development and growth. All of my need as a founder have been met and the service evolves as our company evolve. The customer service is excelllent.
SM
Sandra Motley, Founder
06/06/24
Wix idemonstrates its commitment to support small businesses!
Wix is a company that sincerely support small business development and growth. All of my need as a founder have been met and the service evolves as our company evolve. The customer service is excelllent.
VW
Valued Wix User
06/06/24
good
good customer
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].