9.7
Spot Score
Build stunning websites without any coding skills.
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Starts from $14/Month, also offers free forever plan
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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KT
Katie Tharp
06/19/24
Six Rocks
I love how user friendly the entire company makes the web building experience from the tools, the ability to create a page without having to purchase a domain as a temporary solution, with a product that is professional and the customer service is stellar: friendly, efficient something that seems harder to find from companies these days!
VW
Valued Wix User
06/19/24
Great and easy to use software
Great and easy to use software for building websites. I like how much freedom of editing it gives you instead of rigid templates that can't be moved around.
D
DrETontheborder
06/19/24
Ilka was the agent helping me in…
Ilka was the agent helping me in customer service and that is the person that made ALL OF THE DIFFERENCE! As a business owner I don't have all the time in the world to figure tech things out, and Ilka was very patient, sent me photo snipits of where to find what I needed and waited patiently until I met my goals. I wish I could request this person all the time!!
DB
DAVE BATEMAN
06/19/24
Very fast interactive response from…
Very fast interactive response from Andrew who was able to resolve my issue without to many questions
J
John
06/19/24
You can always trust WiX
The reason for writing this review is not to praise Wix’s technology, but the humanized service. Before meeting Oscar, the customer service staff, I was not very confident that I would be able to get a satisfactory solution today, but in fact, I am very satisfied with the result. . I have to say that wix is a trustworthy company and I will choose wix services again in the future.
J
Jeannine
06/19/24
Friendly staff and willingness to…
Friendly staff and willingness to assist with help center issues.
IC
Ingrid Centurion
06/19/24
Customer loyalty is rewarded
Customer service representative was able to do me a one time courtesy as a loyal customer.
SD
Sonam Dorji
06/18/24
Customer service of wix is very…
Customer service of wix is very approachable
CC
Coastal Carolina Comm
06/18/24
Wix experts are always there to help…
Wix experts are always there to help you navigate through tough problems
T
tammars.com
06/18/24
HIGHLY RECOMMENDED!
I have been with Wix for a few years and am very happy with the features and the customer service. HIGHLY RECOMMENDED!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
