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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

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Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 2841-2850 out of 3980

AF

Ashley F

07/16/20

5 out of 5

User friendly, provides you with all the tools you need, Wix helps you mold your vision into life.

What do you like best? I love how user friendly this platform is. You do not need to know how to code to create a beautiful website or blog. This is the perfect platform to build and watch your dreams come to life. What do you dislike? So far, I haven't found much that I dislike about Wix. I accidentally made an error with my Domain and Customer Service told me I'd have to pay for another one because they couldn't help with that kind of issue. That's perhaps the only thing but it ...

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PV

Paula V

07/16/20

5 out of 5

Wix, the Magical Website Wizard

What do you like best? People often think of coding and web development as "magic" because they don't understand how it works. Wix makes everything very easy to understand and it still sometimes seems like magic. I love the ability to simply drag and drop elements on the screen. It's a great editor for beginners as well as developers who want to add their own custom code. I love editing in developer mode so I can see the content manager from within the editor and easily connect data to ...

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D

Dean

07/15/20

1 out of 5

Very poor customer service!

The application platform is great, but if you have a problem and need to contact customer service then good luck. Wix had told me I would receive a refund for a service I could not access therefore unable to cancel, 8 weeks later I am still waiting. This company is awful for customer service and frustrating to get hold of them!

KB

Karen Benson

07/15/20

1 out of 5

Email icon & email disappeared no way to get it back

I'm paying full price for wix - domain, email, etc. My paid business email has all disappeared from the site. There is not even an "email" icon to click. The only thing possible to do is when I click on "mailboxes" it tries to sell me a mailbox "premium". I already am paying for all of this. I followed the instructions to make email reappear. No go. It did make me reset my password and wiped all my information out of my account. What was the point of that. Just know there is absolutely no ...

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T

Tom

07/15/20

1 out of 5

Save your sanity and go with something else!!!

I started my site in March with ADI and it was impossible regardless how many times I watched their videos... I thought buying a premium plan would help the process, but that didn't do anything. It's now July and I'm still not live.... The help button for ADI is a joke, never works or doesn't answer my questions. Very frustrating!!!Save your sanity and $, go with something else.

AL

Addi Layne

07/15/20

1 out of 5

Wix was the WORST website I have ever…

Wix was the WORST website I have ever used to create my website. I had so much done and I kept saving it, and I refreshed the page ONCE and I lost all of my hard work and there is no way to get it back. NEVER use this site, it is not trustworthy and is terrible. Now I am VERY frustrated because I don't remember exactly what I wrote. Nobody should ever use this site.

ND

Nils Dreja

07/15/20

2 out of 5

Haben eine simple Homepage

Haben eine simple Homepage. Der Homepage Baukasten ist ganz gut. Die Verwaltung der Bezahlungen etc. GROTTENSCHLECHT. Konnte meinen Bankeinzug nicht ändern.. Nur peinlich.. Dann kriegt man eine Rechnung mit falschen Datum und falsch ausgewiesener MWST (Coronabedingt 16%), das konnte leider auch keiner ändern.Echt traurig

DJ

Daphne Jasmine Monro

07/15/20

1 out of 5

USE WORDPRESS

Wix is overpriced, slow and gives you no control. If you're looking to build a site don't use them.

VK

victoria kitson

07/15/20

5 out of 5

I would rate my experience with…

I would rate my experience with customer service as 5* as I was responded to very quickly and my issue was rectified within 1 day. I spoke to a gentleman called John, a web developer, who was more than helpful. He rectified my problem and gave me some tips to improve my web page. Very happy customer.

KA

Kon Akca

07/15/20

1 out of 5

Absolutely the worst mistake I've made…

Absolutely the worst mistake I've made in my 15years in business - registering a domain through Wix.I could be wrong and maybe it's just my luck that I've come across 6 of the most incompetent Neanderthals via the email support line, but all I want to know is why I am unable to transfer my domain away from Wix, even though there is absolutely no reason for them to be holding my domain ransom according to even THEIR definition of the ICANN rules; as I have owned the domain for over a year ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].