Wix Reviews in July 2026: User Ratings, Pros & Cons

WIX's "customer service" is a complete joke

WIX's "customer service" is a complete joke. Tehy can't even figure out billing, Do not use their web hosting service, you'll end up getting screwed over

I think their promotion ads are scam!!

I think their promotion ads are scam!!I thought it will ends in 9.2 so I cost 172 to buy a premium one year plan. But after that date their promotion is still going on. Don’t have functions to make your product pages looks good on mobile view. if you wanna open a shop don’t do that! Most customers use phone to visit the shopping website right now. But their mobile view lacks most basic edting functions. It only exceeds 7 days after 14 trial days. Because I just design web and I find those ...

I bought an electronic music album

I bought an electronic music album, was sent to a wix site for delivery but continue to get error messages saying the request was null. I wrote them twice and they say I need to contact the artist. Total rip off, lack of professionalism and just theft. If I could leave negative stars, I would

Find the way to contact support challenge

Ok.Do you want a challenge? Challenge accepted.Try to find a way to speak to support from wix.comWhen you click on Support which would be the obvious answer it gives you all these articles - but NO link to speak to a person or send an email or chat to someone.You literally have to GOOGLE wix support - in order then, to be put through to an automatic robot that refers you back to a support article - if that can't help you - you are then invited to chat to a third world country support ...

Absolute garbage

Absolute garbage. I cancelled my subscription last year they are still charging me using my credit information with my hard earned money. submitted many callback and they never called bnack. i anticipated staring at my phone with no calls!!! They dont have a customer serviuce number just use shopify. It sucks. They donmt do their job its a scam

Create the websites you think about

What do you like best? Till now I have created many websites for my company via this software it has opened new ways for me, and taught me how I can bring modification to my websites. The publishing of that website have ultimately affected my sales and marketing aspects. Also it has enable be to create such website which throws an everlasting effect on the customers it is very easy to use software with much appealing interface which has almost all the major icons in front which are ...

Why is wix.com a top ten website builder?

Why wix.com is in the top ten website builders is beyond me, considering the abysmal reviews they have here. However, they clearly don't care as they seem not to want to respond.I have been a customer for several years, and I have had no particular issues until now.But due to covid I decided I needed to close a website down, partly because I am no longer able to provide the service advertised on that site, and partly because I cannot afford to continue with my subscription.So I wrote to ...

I payed 250 euro for Facebook ads and…

I payed 250 euro for Facebook ads and its advertising the products that i have delete them a long time ago.its spending my money for something that it doesn't even exist.and the customer service is horrible.

WIX provides phony customer service

What phony customer service. You won't be able to get them on the phone to help you. Godaddy is so much better with their phone assistance. At WIX they have Chat Bots that can't provide service, only pre written articles for assistance. If you can get through the screen of Chat Bots, you will then be asked to provide your phone number and Wix Customer Care will call you back and then they don't provide people that can actually help you...that's usually someone else in a different ...

It's been now 4 months that my business…

It's been now 4 months that my business mailbox hasn't been functioning.Like in a game of the goose customer service has been directing me to repeat the same procedure over and over again only to find myself to the starting point and of course nothing solved. Meanwhile I'm loosing time, business, all the accounts related to this email address, while coping with comprehensibly annoyed clients.