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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Are you using Wix?

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 2611-2620 out of 3980

JS

Jaydeep S

10/08/20

5 out of 5

Very user friendly and has almost everything you'd need for your online business

What do you like best? The easy editing options, simple drag and drop features of attributes and design elements, and variety of design templates. What do you dislike? Quite limited when it comes to coding some parts of the website and adding that to the templatized version. Moreover, integrating other platforms like Facebook Pixel, Hubspot Analytics is quite tricky at times. Recommendations to others considering the product: Awesome platform for anyone who's looking to ...

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DL

DC L

10/07/20

1 out of 5

Complete Crap

Worst website builder and hosting platform hands down. Their mobile editor is absolute garbage, with no adaptive/responsive abilities whatsoever. Not SEO friendly. Submitting a ticket for issues seems to be ineffective. If you are contemplating Wix's services for anything, highly reconsider.

UK

Urtė Katiliūtė

10/07/20

1 out of 5

Wix has randomly charged my card 107eur…

Wix has randomly charged my card 107eur and they are refusing to give me a refund. I've spent hours talking to them on the phone/email, and they are saying one thing on the phone, and then I get completely different emails. How can they charge peoples cards randomly and refuse to give a refund, let alone a proper response? I am leaving wix as soon as my plan ends, and I DISCOURAGE anyone from joining the platform.

IA

Irem Akbulut

10/07/20

1 out of 5

Total failure

HiFor the last 2 weeks i have became mad with the problem that Wix created. I got an email saying that i have to upgrade my blog template, because it is old version. They offered me 2 ways: transfer the posts, remove the posts. Because of the fact that i have mu blog posts and my seo success on them is so high, i chose transfering my posts. Then the nightmare began. All my blog posts became templates, as if they were not published at all and when i tired to republish them i saw that my urls ...

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I

IBBY

10/07/20

1 out of 5

absolutely devastated by the way wix…

absolutely devastated by the way wix have handled my payments.iv only just set up a website to sell some stock, I provided all my company details, bank accounts passport even companies house registration details, all shipping invoice from the sales and notification of item being signed for.whilst this was going on I had a couple of large sales totalling £1500. I contacted wix on when the payment would be released, they informed me. in one week as the documents were being verified, BUT I ...

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DT

Dan Taylor

10/07/20

1 out of 5

They processed two payments (nearly…

They processed two payments (nearly $2,000) to my website but have frozen the payout with no clear explanation or commitment to a timeframe to resolve or accountability. I wish I'd never used them.

MH

Martin Healy

10/07/20

1 out of 5

It is with deep regret that I write…

It is with deep regret that I write this review. I was so happy when I discovered Wix. At first, everything was great. I got my site designed and live with no issues and it looked great. But a dream turned into a nightmare when I had to move to another e-commerce payment system. On the very day (4th of September 2020) when Wix informed me that they were stopping my Wix payment system, there was an immediate collapse in my usual website traffic. My website went from number 1 in organic ...

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R

Richard B

10/07/20

5 out of 5

Professional web designs in one single platform.

What do you like best? Wix helps me enormously because I can make designs from my device. The interface is wide, it has multiple tools that make a good spectrum of operation widespread. I can do brochures, social media advertising and any kind of original creation. It does not have problems of slowness like other software of the same nature. What do you dislike? The biggest flaw in Wix is that it lacks integration. I wish I could have a good synchronization with sales software. ...

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L

Lui

10/07/20

2 out of 5

I have previously sent you an email…

I have previously sent you an email with the question of why my website is suspended. Please reply me and help me get my website up and running again.My English is pretty bad so help me.My website is called luiholm.com.SincerelyLui Holm

A

AK

10/06/20

2 out of 5

Their "Support" is basically upselling in disguise, and does not want to help

I recently signed up for a premium plan for my upstarting business. I did so for two reasons: the online booking function, and to have support when I need it. It turns out the booking function is quite inflexible and doesn't work for my plans, so I've tried to get in contact with support to get help to resolve it. Just finding a way to get in contact with support is like getting lost in a virtual maze, even though 24/7 support is one of their selling points for a premium plan. All links ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].