Wix Reviews in July 2026: User Ratings, Pros & Cons

Dissapointing

Dissapointing. I've developed multiple sites by wix. They just don't care if it is working. Cache is not working optimally and they don't want to compress the photo's anymore. Waiting for a month. My mobile speed is 17 at google speed index. !!!!! Made multiple sites. The other site is 4 times faster. Tried several hosts to find out if that was the problem. It was not. They just really don't care.

ANOTHER FAT CAT SHARK COMPANY

I have been waiting for over a week now for someone to get back to me from wix and stop making payment demands from an event business that cant function. I think in these times we are really seeing who the FAT CAT SHARKS are and the understanding businesses that are giving the new business start ups in the event industry a chance......NOT WIX

Should have read the reviews.

Safe to say, Wix is my first major business mistake. I took the advice of my friends to use Wix. I needed something simple and easy to use, something that I could get my website up quickly with. Setting up the website was fairly straightforward, though they lack some functionalities that make no sense. (Can't change individual font in product description, product search results shows half of the product titles cut off) Their mobile optimization is abysmal, just stacks all your widgets on ...

Tech support is NON EXISTENT

Tech support is NON EXISTENT, never had our ecommerce store closed until we switched to WIX. Hundreds of hours in rebuilding a website in their platform and nothing but problems when it went live. No redirects, you could not view products detail or order anything online. LOST THOUSANDS due only to their incompetence. You say WIX? I say RUN as fast as you can!

I really like wix!

I really like wix! I build all my websites on it. You have many options to add to your site! It is good looking and modern site. You have to understand the system, but if you understand it you can build beautiful websites with it. My only quibble is that my wix built sites take quite a long time to load compared to other sites. It is a must!

Have been a client for more than two…

Have been a client for more than two years with 4 websites. Now something went wrong and i cannot enter my websites. This is more than two weeks ago. On every mail I reply within 30 minutes and than it takes them 4 to 5 days to get back to me. It is unacceptable. What a bad service.

disgusted with Wix

I am disgusted with wicks. My subscription for a domain was due to renew 20th of October. Wix took the money in September after they changed their policy I guess, because the last four years they always took the money 10 days before my domain was due to renew. I spoke to a customer service agent in Guatemala who assured me it would be fine to get the refund but my refund was denied. I even explained I was struggling due to COVID-19 but this money grabbing Company cares too little for its ...

I have an outstanding ticket#1119376150…

I have an outstanding ticket#1119376150 for site compliance. I've done everything that's necessary. I even spent 2 hours on screen-share while a Wix Support audited my website and approved it for compliancy. But Wix still won't release payments to me from my customers.Reading some of the other commentary, this seems like a trend...How do I get resolution Wix? Why would you treat customers this way?

Useless. No fully responsive website!!!!

No fully responsive website option!!!!!! That is a no go. I found out when I published and had the first costumers. Very very unpleased with this. Most of all the lack of transparency. Very misleading. If Now I will join a competitor, even though I still have paid for the website for almost a year! Wix has taken valuable time from me as a starting entrepreneur, don't go there if you read this!!!

Wix wants your credit card information

Wix wants your credit card information, once they have it good luck! Turning off automatic payments is incredibly difficult. When I registered all the settings are geared towards automatic payments. They charged me over $200 for a site I no longer use I was 5 days late for cancellation and they refunded me $0 even though I shut my site down completely. They are garbage please go with any other provider.