9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 251-260 out of 3980
VW
Valued Wix User
06/07/24
Customer Service
Samuel is fantastic to deal with! Great personality, knew about my industry, and a great person to chat with. Fixed my issue quickly and gave me a great smile.
VW
Valued Wix User
06/07/24
WIX is a wonderful platform
Wix is a wonderful platform, everything looks great, have a lot of tools to make your website easy to use as an owner and for customers too. The customer service is exceptional, knowledgeable, and solves the problem. The prices are reasonable.
VW
Valued Wix User
06/07/24
Customer Service
Samuel is fantastic to deal with! Great personality, knew about my industry, and a great person to chat with. Fixed my issue quickly and gave me a great smile.
VW
Valued Wix User
06/07/24
Excellent customer service
Date of experience: June 07, 2024
IK
Imran k
06/07/24
Great Platform Great Support
Great Platform Great Support, Easy to use High Tech!
ST
Sarah Tindle
06/07/24
Great customer service through the chat…
Great customer service through the chat - started with an AI bot, but quickly moved on to an expert "real person" without having to go around in circles. Well done WIX!
VW
Valued Wix User
06/07/24
Repeat Amazing Customer Service
This was not the first time I needed Wix Assistance, but Katie was so amazing! Not only did she manage to fix my issue quite quickly, but she showed me a new feature on my site and helped walk me through how to use it; I shared it immediately to my site's Facebook Page and within minutes it already had a dozen plays! Katie was so friendly and helpful; and like I said, not the first super friendly agent I have spoken to.
P
Pamela
06/07/24
I was confused by my own actions
I was confused by my own actions! Isaac was extremely helpful.
RA
Ruchi Acharya,Wingless Dreamer
06/07/24
Wix Customer Service
I truly admire Wix Customer Service, they are so helpful while I was transferring my website from Wix Editor to Wix Studio.
L
Lindag
06/07/24
Happy with Wix
I have been very happy with my Wix website- it's easy to create and a good price point. I'm even ahppier today after using the cusotmer service chat function. The servcie i received was prompt and effective.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].