Wix Reviews in July 2026: User Ratings, Pros & Cons

WIX has me in tears. It's unacceptable they cant fix their issues with Paypal.

8 days ago, all orders through my website started going to "unclaimed" money in Paypal. I am neither notified of these orders by Wix or my inventory updated - I only know I received the orders as there is an entry on my PayPal account. Unfortunately I can not access this money as I am unable to re-link my account to Wix. PayPal have stated this has nothing to do with my account or Paypal and is a "pending partner on boarding" issue at the Wix end only Wix can fix. Paypal said they have seen ...

Wix charged me for no reason?

My subscription for a domain was due to renew at the end of this month. WIX already took my money in September BEFORE THE ACTUAL RENEWAL DATE. I talked to a customer service representative who told me that it would be fine but it immediately got denied. They are saying one thing on the phone, and a completely different thing on emails? Trust and accountability are important for customers to continue using a platform and Wix has potential, but they've completely ruined it with their ...

Wix is very misleading on what u going…

Wix is very misleading on what u going to get with premium as to what more you have to pay for once you get premium. They also make further premium editing so complicated to try get you to spend more money to hire assistance. You actually pay more for a domain and have to allow access to your privacy for email access. Once again another one of those sneaky companies that have very clever means to entrap and steal more money than they lead you to believe you going to spend. Another capital ...

Horrible all the way around

One of the worst customer service groups as they don’t have any information of value to help clients. Half of them can’t speak proper English and should look into a different job alternative. The “supervisors” have no more information and are of no more value than the ones they supposedly supervise. They don’t care about helping their customers and force you to wait on a “call back” after their bot fails to help you. Definitely look at an alternative as they are horrible. You’ll find a lot ...

WIX SUCKS!!

WIX SUCKS!!! I HAVE A BUSINESS ACCOUNT WITH THEM AND I HAVE UPLOADED EVERYTHING THEY HAVE REQUESTED TO VERIFY MY ACCOUNT FOR ACCEPTING MONEY ONLINE YET I KEEP GETTING AN ERROR MESSAGE 'CANNOT BE VERIFIED' EITHER MY BANK STATEMENT DOES NOT MATCH OR MY ID DOES NOT MATCH... I'VE SWITCHED UP ID, STATEMENTS ETC. N O T H I N G IS ACCEPTED AND YOU CANNOT SPEAK TO ANYONEI'VE USED 4 DIFFERENT PHONES WITH 3 SERVICES AND NEVER GOT A CALL BACK. THEY CANNOT BLAME ANY ONE CARRIER BECAUSE I USED THREE ...

GOOD WEBSITE BUILDER SOME CONFUSING…

GOOD WEBSITE BUILDER SOME CONFUSING STUFF THOUGH

These scammers will steal your money

If I could give 0 stars I would. Do not use this site for e-commerce. I have been battling to get my money from them for 4 months. They only contact back email, which is once a week if you’re lucky. They take £20 a month from me and offer no support. I have commented on Instagram, dmed, Twitter direct message and no response. Save yourself the hassle they are so incompetent. I have uploaded numerous document they claim they need to verify myself and my business, yet it’s never enough. They ...

DO NOT EVER USE WIX

We are stilling waiting on huge som of money. They keep telling us that there is a mistake in the verification. I haver tried multiple times. I called but NOTHING helped. They are really just a pain in the ass.. If somebody could help us, please contact us!

I received an increase of sales this…

I received an increase of sales this week on my website and now wix payments have frozen my account and are holding the €1370 of MY money. They have advised that my payouts are frozen and not to deliver until my account is verified. Four of my customers have paid and three are awaiting the products that they ordered. One of the four customers ordered on Tuesday and I delivered the product to that customer on Tuesday and then received an email from Wix on Saturday (4 days later!) advising ...

Michelle Wix developer not good

I hired a web developer from wix and it took me some months to gather all the content. Eventually we got it done. Then customers started reporting spelling errors. I found a lot of errors like our services including helping women but was removed. The word woman was misspelled and so many other things.