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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Are you using Wix?

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 2551-2560 out of 3980

OB

OG Bishop Alexenders

11/02/20

1 out of 5

SOOO SLOW!

SOOO SLOW!! FIX YOUR EDITOR!! DO YA'LL TEST YOUR PRODUCT FIRST?? I DOUBT IT CAUSE IT IS HORRIBLE. CONSTANTLY FREEZING AND HAVING TO RELOAD. WHAT A WASTE OF EVERYONES TIME!! FWIX

L

LemonLime

10/31/20

5 out of 5

Amazing

Amazing! It's fairly easy to make your own portfolio, and I'm so glad it's free!

GN

Gyung Na

10/30/20

1 out of 5

It has been almost two weeks that they…

It has been almost two weeks that they will review my account for payout, nothing heard.

NT

Nick Tyler

10/29/20

1 out of 5

WIX Could Not Be Worse

I have had such a bad experience with Wix "Accept Payments" that I am going to change website platforms. They took my clients money, sat on it for over a month, were impossible to reach on the phone and basically refused to refund it until I threatened to call the FBI. Which sounds ridiculous but it is true. The webbuilding is okay but that's useless with their nonexistent customer service and shady money handling. If you need to take money online don't use WIX. If you want responsive ...

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J

JN

10/29/20

1 out of 5

STAY AWAY FROM WIX

Absolute theft! Wix Payments is nothing short of a scam. I set up my website and activated wix payments in May/June 2020. I used Wix Payments to sell an item and get paid in October 2020. Upon successful receipt of the payment I delivered the item to the customer but it's been a month and Wix wont payout claiming they're verifying my account. My business is 7 years old and I have had no issues such as these with anyone else. Customer service is absolutely useless and keep putting me on hold ...

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RH

Ron H.

10/28/20

1 out of 5

Wix Payments is a SCAM!

Like many others WIX has given us the run around to verify our account for almost TWO months! They have almost 20k of our money! Every time we submit something they ask for they come up with something else! It’s been an ongoing headache to speak with someone, customer service is a JOKE! There are mysterious departments that are supposed to handle these things but they don’t! BEWARE! We are facing eviction, our customers have our products but WIX has our money! There seems to be no way out!

SL

Samuele Loi

10/27/20

1 out of 5

So frustrating if you have an issue

So frustrating if you have an issue, as it'a almost impossible to talk with the customer service. I really regret to have purchased a product from them.

RA

Rakib Ahmed

10/27/20

1 out of 5

Need Improvment

Need Improvment

N

Natalia

10/27/20

1 out of 5

I don't usually give feedback but its…

I don't usually give feedback but its like this company begs you to. Don't ignore all the bad reviews you are reading on here. Wix is not magically going to change and give you a better service than the one they have giving to this people. I genuinely think they get paid to slow down small businesses. Its one thing after another. You fix one thing that you never caused it in the first place, you publish the website and yes you finally fixed it, only for a couple days later something else to ...

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M

Mike

10/26/20

1 out of 5

Wix upgrade broke my website

Wix required that I upgrade to their new blog editor. Doing so broke all the links between my blog posts and my website. The only fix was for me to rebuild it all. Total unnecessarily wasted time would be 3-4 hours. Wix would not provide any monetary credit for my time, even though their services are very expensive. I'm moving to a competitor!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].