Wix Reviews in July 2026: User Ratings, Pros & Cons

WIX IS THE WORST MOST PATHETIC…

WIX IS THE WORST MOST PATHETIC DISGUSTING WEB COMPANY ANYWHERE!!! THEIR SYSTEM SOFTWARE IS A JOKE, AND WE WERE CONSTANTLY HAVING TO CORRECT FLAWS IN OUR PUBLISHED WEBSITES. OUR SITES WERE ALWAYS HAVING PROBLEMS AND WIX DOES NOT BOTHER TO ANSWER E MAILS PROMPTLY. AND THEY COULD LESS LESS IF WE GOT GOOD SERVICE OR NOT. DONT BE A FOOL!!! THERE ARE DEFINITELY MUCH BETTER SITES OUT THERE! PLUS GOOGLE AND OTHERS RATE WIX AS SLOW AND IN LAST PLACE IN SO MANY WAYS

CUSTOMER SERVICE IS BS

CUSTOMER SERVICE IS BSNOBODY KNOWS ANYTHING ABOUT ANYTHINGTHEY ARE FALLING DOWNTHEY ARE COLLAPSINGITS THE WORST CUTOMER SERVICE I HAVE EVER SEEN IN MY LIFEEVERYONE SHOULD GET TOGETHER AND FILE A SUIT FOR THE DAMAGE THEY HAVE CAUSE TO THEIR CUSTOMERS.

Refund ticket

Sent a refund ticket in twice after being late by the deadline by a couple of minutes. The Wix website builder itself is tough to work with, all other features are suitable but the templates are subpar to the rest of the website builders in the industry. I spent over $150 and they are forcing me to lose money on a platform that is not fit for my goals. I didn't want to have to write a review like this and I tried to give them a chance even after seeing some bad reviews but it turns out they ...

WIX IS TERRIBLE!!!!

I recently started a small pet care company and made the horrible mistake of using Wix for our website. WORST MISTAKE EVER!!!! We aren't even 3 months in and already we've had a million issues. We hired one of their "trusted partner": 10com to design our site and while initially I was thrilled with their work and even wrote them a glowing review on Google, I quickly realized how wrong I was. They claimed to have also optimized the site for SEO, but after paying an expert to do an SEO audit ...

Roll on next year

I have just started my site... The "contact" button goes nowhere.. I have 6 messages from the site but i can't read them. Can't even change the address these nessages go to. Will see if godaddy is better. WHY CAN'T THEY JUST SAY EXACTLY WHAT US INCLUDED AND NOT INCLUDED...UPDATE. I CAN ONLY READ MESSAGES ON LAPTOP OR PC BUT STILL CAN'T CHANGE THE EMAIL ADDRESS TI EHERE TGE MESSAGES GO TO

We initially loved our website but…

We initially loved our website got payments on time and then about a month ago that stopped. We now have been in a payment verification war. We have sent multiple docs and each time they say it looks ok then we get a passive aggressive email stating otherwise. I forwarded the emails to my account manager at my bank she put everything they said we needed in one doc only to get an email that we didnt give an account number. The account number was at the top of the page. Does anyone even read ...

Very poor support...

Very poor support.... I will be moving to another platform for my ecommerce site once my subscription is up. I only wish I had paid for 1 year. I am not even 2 months in to my 2 year subscription. I have issues since go live 2 months ago still no resolution. After many years building and managing WordPress sites I thought it would take away the stress having a managed service o how I was wrong.

The employees are disorganized and unprofessional.

The employees are disorganized, the manager has no idea what she's doing. Everyone gave me a different answer, full of contradictions. I am very disappointed with the unprofessional treatment of Wix employees at the Guatemala branch: especially the manager Katie ticket #247-860053

Actually so shet website

Actually so shet website, the servers are so fricking slow. It’s shet shet shet sh*r and sh*et, don’t fricking use it, don’t support this fricking shet. Also too many fricking adds of YouTube. And now you can’t fricking swear, frick frick.

+20 days since my payment froze and my…

+20 days since my payment froze and my funds are scheduled to be sent soon. i got notified via email yesterday. i got more interactions/responses than before.