9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 231-240 out of 3980
KC
Kara Creations
06/09/24
Excellent customer service very…
Excellent customer service very friendly and happy to help and get the best solution
BG
Benedict Gnaniah
06/09/24
I have been using Wix for many years
I have been using Wix for many years. I am a tech spastic but Wix has helped me create websites for my clients
R
Rosie
06/09/24
The team at Wix are always willing to…
The team at Wix are always willing to help and friendly and patient on the phone and message system. I love the simplicity of the website and how easy it is for me to access and update.
VW
Valued Wix User
06/08/24
Diego was amazing
Diego was amazing , great agent.
VW
Valued Wix User
06/08/24
Great customer service!
Date of experience: June 08, 2024
DB
Dennis Bright
06/08/24
WIX AND THEIR SUPPORT TEAM ROCK!
I have been struggling to get on line for months... Wix support team has made a dream - - reality! I could not be happier! WIX ROCKS, SIGN ME 73 YEARS OLD... AND DUMB AS A STUMP!
VW
Valued Wix User
06/08/24
Very helpful!
I received help very quickly. The Wix expert was patient and respectful.
VW
Valued Wix User
06/08/24
Packed with features and helpful custome service
I've been using Wix for quite some years already. No advanced features like store, payments, etc. Very satisfied with easy to use interface and site building tools. Customer service is great! Had an issue with my subscription recently (my fault), they solved it and refunded me. Highly recommended.
AH
annie harpe
06/08/24
Great tech support!
The tech support guy was super nice and helpful! He wasn't able to solve my problem during the chat session, but he gave me suggestions for other options.
S
Stephanie
06/08/24
Exceptional product and customer…
Exceptional product and customer service. The customer service representative was fast, knowledgeable, professional and friendly. This transaction occurred using the chat feature. Christina was exceptional.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].