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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.

  • Offers significant creative freedom with customizable options, moving beyond rigid templates.

  • Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.

  • Rapid response times for customer service inquiries, often within minutes.

  • Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.

  • The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.

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Showing 221-230 out of 3980

RS

Rupert Saunders

06/09/24

5 out of 5

The person I dealt with was brilliant…

The person I dealt with was brilliant and very happy with the service.

RC

Rebecca Crang

06/09/24

5 out of 5

Great site very helpful too

Great site very helpful too

VW

Valued Wix User

06/09/24

5 out of 5

The Website Creator Platform for Tech Challenged Like Me

I am a brain and lymphatic therapist--and a tech idiot. When I needed a website, I searched for something a real tech idiot could use--and I picked WIX because it was more straightforward, at the time, than SquareSpace and I could understand it better. I have run into many problems along the way and have been able to initiate the CHAT HELP that, every time, has saved my butt. So, I am no authority on website creator platforms, but as a tech idiot [expert], I think WIX is great.

TO

The Omaha Chronicles

06/09/24

5 out of 5

best of the ai web builders

Ive tried square space, Wordpress, and wix. This by far has been the best experience

VW

Valued Wix User Lucas Fan

06/09/24

5 out of 5

This website is reliabGreat Partnerle and…

This website is reliable and trustworthy!

VW

Valued Wix User

06/09/24

5 out of 5

I forgot to cancel the auto-renew for a…

I forgot to cancel the auto-renew for a dead project. And Wix refunded me. Great customer service!

AT

Andrew Taylor

06/09/24

5 out of 5

Kyle at Wix customer support was terrific

Kyle at customer support was terrific! He help me make some changes in my domain set up. He was patient, knowledable and also had a good sense of humor. We fixed my problem in about 15 minutes and he steped me through things in a simple and effective way. Thanks Kyle!

VW

Valued Wix User

06/09/24

5 out of 5

Great features but wonderful customer…

Great features but wonderful customer service!

VW

Valued Wix User

06/09/24

5 out of 5

Easy to use website builder and…

Easy to use website builder and excellent customer service. Whenever I have had an issue or trouble with my website or members accessing my website, the customer service team have always come through and resolved any issues promptly. Highly recommend Wix.

VW

Valued Wix User

06/09/24

5 out of 5

The experience was great experience as…

The experience was great experience as I was able to get help from the consultant when I needed assistance and the website makes it easily to add information to it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].