9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 2381-2390 out of 3980
VM
Vi Mel
01/14/21
Subscription charged after closing the website
I’ve to start saying that the ux experience of my Wix wedding website was generally positive. However, I have to share a very bad experience after I closed wix website. This January I noticed a charge request on my account for a domain subscription with Wix (18.08eur). I clearly didn’t recognize it (I closed the website in 2018) and after having talked to my bank I realised that this charge also occurred during previous two years as well (I might have slept them as occurred during/ soon ...
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JF
Jake Frykberg
01/14/21
WIX rejects refund request inside 5 minutes!!!
WIX is a company that had revenue of $1 billion USD in 2019. I recently requested to have my subscription canceled and a refund applied, just days after it auto renewed. My wife's business has been closed for some time now and the email address for that business was not being monitored. I put forward my case to WIX which was rejected inside of 5 minutes. It's always nice to see a company of this size not caring about how much impact the refund of USD$192 could have had on the little guy. As ...
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JH
J. H.
01/14/21
WIX rejects refund request inside 1…
WIX rejects $6 refund request inside 1 minutes!!!WIX is a company that had revenue of $1 billion USD in 2019. I recently added a $6.50 mailbox to my site at wix. I called within 1 minute after adding it and was told how to get a refund. YES A BILLION DOLLAR COMPANY RFUSED TO REFUND A 10 YEAR CUSTOMER $6.50!!!!!!
FC
Fiona Chan
01/14/21
Wix customer support is really horrible
Wix customer support is really horrible! They never reply within 1 day. It takes long time to help customers solve urgent matters!!!!!!!!!!!!! When you contact them, they just replied you with some official answers! And no way to call them.I urgently need to edit my website, but I couldnt find anything in my account now! I have already provided the documents required to verify my identity as the owner of the website. The CS didnt follow my matter and no reply from them!It's just a small ...
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PU
Pond User
01/13/21
HORRIBLE, HORRIBLE, HORRIBLE COMPANY
HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE company.You cannot contact customer service. They don't want you to. They're that bad. They have cute little stupid names like Members instead of web programmers. They have a blistering amount of bad and complicated information and NO CONTACT. WIX HAS THE WORST CUSTOMER SERVICE ON THE ENTIRE PLANET.
K
Keith
01/13/21
No support...try and find a phone number
No question, Wix is easy to use and create beautiful websites with! The problem is when you need help. No phone number to call and repeated attempts at using their callback service have resulted in hours of wasted time. Choose a technology provider that actually stands behind their product because something will break sooner or later, and then you will get to start all over again somewhere else.To give Wix credit, today, their second level support called and apologized for the poor support ...
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LS
Larry S. Martinez
01/12/21
Easy to use and they have informative…
Easy to use and they have informative resources and video tutorials.
KH
Kai Hsieh
01/12/21
Wix is ROBBERY
Wix is ROBBERY! They don't care about people AT ALL. Wix made it impossible to make an edit on my webpage, I tried to study the new edit method but it felt like I was learning coding. I had to no choice but to transfer my account elsewhere as I have to be able to make necessary changes to my site as business dictates. Now, Wix is holding my domain hostage fo a whole week and my website is down in the middle of the pandemic when website is pivotal to drive new business. They are HORRIBLE to ...
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AB
Andersen brown
01/12/21
very bad :( :( :(
very bad :( :( :(
JB
Justin Bickham
01/12/21
Unbelievably horrible!!!!!
Unbelievable!!!!! This company should be shut down. They are liers!!! The Worst I've ever dealt with period!! Use event bright its safe
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].