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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in August 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

4.06

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

4.06

Very Good

Based on 3544 ratings & 3980 reviews

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Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 211-220 out of 3980

VW

Valued Wix User

06/10/24

5 out of 5

Solve problem

Solve problem, page not found, SEO set up

VW

Valued Wix User

06/10/24

5 out of 5

Great tech support

The Tech support took a bit to get connected but once connected everything was smooth with no hesitation from the technician in answering my tons of questions.

DL

Dave Lupton

06/10/24

5 out of 5

Great Support

As a newbie, I somehow managed to open up three seperate accounts at the same time and got in a real muddle! Irin from Wix calmly took me through the process to cancell out the two I didn't need. Really great customer support from the Wix team but especially Irin

NG

Ni Gordon

06/10/24

5 out of 5

Great customer service

Great customer service, great tools that allows my creativity to flow. Fairly easy website to use.

VW

Valued Wix User

06/10/24

5 out of 5

good and excellent

Date of experience: June 10, 2024

O

owen

06/10/24

5 out of 5

great support easy to use i am very…

great support easy to use i am very pleased all around with wix

BG

Brian Gornall

06/10/24

5 out of 5

Wix customer care

Berner, the call assistant, was very helpful and I got a very positive outcome.

VW

Valued Wix User

06/10/24

5 out of 5

Nicole The customer service and her…

Nicole The customer service and her professionalism helped me so much to solve my need, I really appreciate it! At the moment I am very happy for the results!! Teresa Salon

RR

Robert R

06/10/24

5 out of 5

Customer Service

The service rep was able to fix the issues I reached out for but also showed me how to fix them if they arise in the future.

MM

Mobile Massage Maui

06/10/24

5 out of 5

Pleasant and knowledgeable customer…

Pleasant and knowledgeable customer service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].