9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 211-220 out of 3980
VW
Valued Wix User
06/10/24
Solve problem
Solve problem, page not found, SEO set up
VW
Valued Wix User
06/10/24
Great tech support
The Tech support took a bit to get connected but once connected everything was smooth with no hesitation from the technician in answering my tons of questions.
DL
Dave Lupton
06/10/24
Great Support
As a newbie, I somehow managed to open up three seperate accounts at the same time and got in a real muddle! Irin from Wix calmly took me through the process to cancell out the two I didn't need. Really great customer support from the Wix team but especially Irin
NG
Ni Gordon
06/10/24
Great customer service
Great customer service, great tools that allows my creativity to flow. Fairly easy website to use.
VW
Valued Wix User
06/10/24
good and excellent
Date of experience: June 10, 2024
O
owen
06/10/24
great support easy to use i am very…
great support easy to use i am very pleased all around with wix
BG
Brian Gornall
06/10/24
Wix customer care
Berner, the call assistant, was very helpful and I got a very positive outcome.
VW
Valued Wix User
06/10/24
Nicole The customer service and her…
Nicole The customer service and her professionalism helped me so much to solve my need, I really appreciate it! At the moment I am very happy for the results!! Teresa Salon
RR
Robert R
06/10/24
Customer Service
The service rep was able to fix the issues I reached out for but also showed me how to fix them if they arise in the future.
MM
Mobile Massage Maui
06/10/24
Pleasant and knowledgeable customer…
Pleasant and knowledgeable customer service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].