9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 2271-2280 out of 3980
ET
Eugene Tougas
02/22/21
No support whatsoever I tried to get a…
No support whatsoever I tried to get a call back for 2 months to cancel and they still took the money from my bank account still can't get a callback and not happy. Won't be using them ever again. They state that there will be no refund as I paid for one year if I cancel my premium account it will not go away until 2022 per their terms. Ridiculous. I am definitely going to a new web platform. So disapointing.
CO
Christopher Overton
02/21/21
Very hard to Cancel
Very hard to CancelTo cancel your account with them and close it is an ordeal to say the least. I am not referring to getting your money back or anything like that. But you can't cancel your account or have the data they are holding deleted without waiting for 30 days after expiry of an unused subscription and then multiple steps after that. It is pretty ridiculous and their 'support' basically just tells you they don't care and its their way or the highway. Ridiculous process to go ...
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SL
SeungJun Lee
02/21/21
They don't even reply to my email…
They don't even reply to my email asking refund.
D
DCuffy
02/21/21
Wix.com has the worst ever customer. …
Wix.com has the worst ever customer service. Service is all online and is advertised to be 24/7 in the U.S. My problem did not fit the predetermined categories, so I requested a call. After 12 tries, I still heard nothing. They texted twice that they had called, but the phone was in my hand, and they had not called. Wish I had been warned before I signed up.
SF
Stephanie Fletcher
02/21/21
Wix has horrid customer service and…
Wix has horrid customer service and zero support. The lack of personnal touch is disheartening after all the money they collected. Trying to request a refund or turn things off was a nightmare. Find a company that takes more time in the customer experience and assistance.
DG
Donovan Garcia
02/21/21
My website keeps changing on its own…
My website keeps changing on its own after working hard to optimize it and make it my own days go by and it'll decide to randomly change colors and presentation or add a random letter in the middle of no where that makes no sense at all. There is no customer support at all no one is behind the scenes to help.
J
Joshua
02/20/21
Vorsicht Betrug!!!
Vorsicht Betrug!!!! Wir betreiben für unser Restaurant einen Online Shop um unser Essen hierüber zur Auslieferung anzubieten."Wix-Restaurants" verbunden mit "Wix-Payments" nennen sich diese Services. Technische Makel bei Wix Restaurants sind normal, wie zb, dass Kunden die via Firefox Browser nicht bestellen können, dass die Software trotz korrespondierender Browser spinnt oder, dass man die Bestellung auf Restaurantseite nicht mit einem Gastro Üblichen Bon Drucker drucken kann, sondern ...
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B
Biene
02/20/21
Ständige Abstürze des Editors beim Arbeiten
Ich bin seit 6 Jahren Premium-Kunde bei WIX. Nun kann ich meinen Ärger nicht mehr verbergen. Versuche seit Stunden verzweifelt in mehreren Browsern (sogar an zwei verschiedenen Computern) meine Seite zu bearbeiten, doch ständig stürzt mir die ganze Seite ab und ist dann nicht mehr aufrufbar. Auch das Speichern der Änderungen ist nicht mehr möglich. Von den Fehlermeldungen habe ich Screenshots gemacht, es ist zum Verzweifeln. Zudem war früher alles übersichtlich, jetzt ist es voll mit ...
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ОМ
Олег Ман
02/19/21
Отсутствие техподдержки WIX как таковой
Пользуюсь данным ресурсом с 2014 года. Периодически возникали небольшие проблемы, связанные в основном с редактором и способами оплаты. К примеру, привязав к плану карту оплаты, ее невозможно отвязать. Происходит автоматический автоплатеж и снятие денег со счета карты. Но буквально на днях произошел несанкционированный доступ в аккаунт и перенос сайта в право владения другого аккаунта. Запрос в техподдержку с ресурса WIX привел к заказу звонка от оператора техподдержки. Перезвонили в ...
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GY
Gus Yassine
02/19/21
scammers
scammers. I paid £20 to get a domain they took the money and gave me nothing. Website shows error. When i called they said they cant find transaction. But money is taken from my bank. Account. Stay away. Use shopify !
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].