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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

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Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 2251-2260 out of 3980

A

Antonio

02/27/21

1 out of 5

Big lie about the free domain for a…

Big lie about the free domain for a year. At the end it's over $25! Now that’s a damn lie!

TB

Trophy Boys

02/26/21

1 out of 5

Auto renewal notification

Had someone else develop my site and I paid for 2 years. I have moved on from this site and I did not know that I had been signed up for auto renewal. No email or any notification was sent to me and I just found out they charged my visa. I contacted them and I was denied a refund! This company is making Billions while the small companies are struggling to stay afloat! They are greedy, beware!!!

S

Susannah

02/26/21

1 out of 5

Wix Logomaker scam

Used their logo maker which was really simple and paid my £16. I received an email to download the files which I followed, but all the files read ‘sample logo’ and were not my logo. Every time I try to re download the file I get sent to an error page. The do not respond to my emails and I have no logo to use. I will have to start from scratch but this site is a scam and a rip off. Stay well clear! Have also cancelled the annual renewal off my Credit Card as they will surely try to take this ...

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M

Moses

02/26/21

1 out of 5

Bad Customer service

I own a domain with you for a good 5 years, and i want to renew my domain, you people said my domain is not with you but it is with Network solutions. I said okay fine , i then contacted network solutions , and to my surprise they said to me yes the domain is registered with them but wix.com is their agent so i should go contact them.. since then till now bad customer service, nobody has been able to solve my issue, anytime you try to reach their line , answering machine picks it, your ...

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LA

Logan Andrade

02/25/21

1 out of 5

This company deserves 0 stars

This company deserves 0 stars. worst platform I have ever used and I should've known from the moment I moved my domain over. First, my domain took 4 days to propogate. I called wix every single day to make sure it was running smoothly and find out what was taking so long. I was reassured every day that everything was fine and my website would be live shortly. On day 4 I was told the wrong name servers were entered. I asked them why I wasn't told that the previous 3 times I called and they ...

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JF

Juan Fernando Pinzon

02/25/21

1 out of 5

not real solution to any of my issues…

not real solution to any of my issues after waiting for over an hour

A

Anna

02/25/21

1 out of 5

They are false and will block you if you contact customer service…

They advertise that you can EITHER buy and register a domain with them or buy a monthly payment plan (which is far more expensive), however if you buy the domain you can then not register it unless you also buy a monthly payment plan: which you don't find out until AFTER you have bought the domain. And forget about getting your money back or being able to transfer the domain name, they refuse to answer their customer service mail and if you try to get help though their Facebook site they ...

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BW

B Well Pilates

02/24/21

1 out of 5

Feeling thoroughly deflated and depressed about having commited to Wix for premium

Well it's really depressing to read these reviews as they're backing up my experience so far. I used Wix for a year and had no problems as my site was as basic as it gets with no booking functionality. I paid for premium - the site does not allow me to be flexible with the pilates packages that I offer so I came up with pricing plans, memberships and private page groups which theoretically should work but there's glitch after glitch they never actually fix and now I can't even access my ...

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T

Tisha

02/24/21

1 out of 5

If I could give ZERO stars I would

If I could give ZERO stars I would. This company is a huge scam! DO NOT, I repeat DO NOT use this company for your business or you will forever be paying them for a premium account and you are unable to cancel it. They will continue to draft your bank account even with multiple phone calls and all the credit card information given to them to stop all future payments. They claim to not know how to locate a dead account and the charge, but continue to take money out. Then I had someone tell ...

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A

Angela

02/24/21

1 out of 5

Bizar slechte service

Je kunt er mooie websites bouwen maar verwacht niks van de service! Waardeloze service en alle keren reageert er iemand anders waardoor je weer opnieuw kunt beginnen. Als je je niet begrepen wilt voelen moet je zeker bij wix zijn. Al maanden word ons geld ingehouden omdat we alcohol zouden verkopen. We hebben informatie over high beer en high wine op de website staan want ohja we zijn een restaurant.. We verkopen het alleen niet via de website en toch wordt ons geld al maanden ingehouden. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].