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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Are you using Wix?

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 2241-2250 out of 3980

JA

Julie A

03/02/21

1 out of 5

I had cancelled my plan and I had not…

I had cancelled my plan and I had not noticed and they conitued to harge me for over 2 years. It was a card I never used so didnt notice. I had asked the person for a cancellation proof and she could not send. Also went into my account settings and there was no payment method there so I thought I was ok but they had kept of file. Basically i could not have cancelled if I wanted to online...

MF

Markus Frehner

03/01/21

5 out of 5

Ich will mich für meine vorherige…

Ich will mich für meine vorherige schlechte Bewertung entschuldigen.Es ist doch möglich, extern google Shopping einzurichten. Wordpress ist mir zu aufwendig, mit wix bin ich viel schneller. Und auch das google Analytics tool (alte Version) funktioniert einwandfrei.

LS

Liv S

03/01/21

1 out of 5

WIX tried to prevent fraud and made me the victim of it.

UPDATE!!! WIX IS NOT IN CONTACT WITH ME NOR ARE THEY TRYING TO RESOLVE THIS PROBLEM.February 23, 2021 8:11 AM (UTC-05:00)Hello,Thank you for your patience regarding this matter.We apologize for not answering in a more timely manner. Due to COVID-19, we are operating in a limited capacity. First and foremost, I would like to apologize for the experience you've had with Wix. This is not something we take lightly, nor want any of our customers to experience while using our platform.With that ...

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FG

FlowOptic Group

03/01/21

1 out of 5

Biggest Online Fraudster

This company has been taking money over the last year or more. I had sent 3 months trying to cancel and subscription, I provided them with my passport and licence, but noting, they can't help me with access to my account. they have now taken more then £900. I have even asked my bank to cancel my card and make stops to all feature payment, the bank collected back £66 of this scam company, but they wix don't care, they collected this £66 pounds back from my account. This website isn't live ...

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S

STefan

03/01/21

1 out of 5

Firma WIX mir reicht es jetzt…

So Firma WIX mir reicht es jetzt endgültig mit eurem miesen Support und den leeren Versprechungen der absolut unqualifizierten Mitarbeiter die dort arbeiten!!! Ich habe am 11.02.2021 insgesamt über 1 STUNDE mit 2 von euren Support-MA gesprochen, der erste hat sich mein Anliegen genau schildern lassen um mich daraufhin zum nächsten weiter zu leiten und der wollte alles noch einmal aufgezählt haben. Alleine das ist schon eine Frechheit für sich. Mir wurde schnelle Abhilfe garantiert! NICHTS ...

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HM

Herr Matzpohl

02/28/21

1 out of 5

Scam, kein Service, alleine gelassen!!! viel Geld für NICHTS.

WIX Premium Paket für 2 Jahre gekauft und ein Umzug unserer vorhandenen Domain ist nicht mit Auth-Code möglich nur mit Änderung der Nameserver. Eine Kontaktaufnahme telefonisch sowie per E-Mail ist nicht möglich.Premium Paket gekauft und bezahlt aber NULL Service erhalten!! Sehr enttäuschend!!Meine Vorstellung war kaufen und zufrieden sein und weiter empfehlen.Jetzt: gekauft, bezahlt, kein Service, nirgends erreichbar, meine Branche davor warnen!Falls sich doch einer von WIX dafür mal ...

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HS

hugo sardou

02/28/21

1 out of 5

Impossible de retirer sa Carte bancaire

J''ai été obligé de désactiver les paiement en ligne sur mon application bancaire ,en effet il n'est pas possible de retirer ses coordonnés de carte bancaire sur leur site , il n y a aucune option prévu pour cela J'ai eu la surprise de voir plusieurs prélèvements " suspicieux " sur mon relevé mensuel, il s'agissait en réalité d'abonnement que je n'ai même pas utilisé je les ai contacté par mail et ils refusent de me rembourser les sommes qu'lls m'ont prélevé

DJ

Deonta Jones

02/28/21

1 out of 5

Wix really sucks

Wix is in the business of setting people up for failure. They are scammers. They stole money from me put me on hold for over an hour and refused to help. The only help I received was to instructions on how to cancel my services.

KS

Kaja Smole

02/28/21

1 out of 5

Really shi*ty site

Really shi*ty site, can't fully translate, so on the same page there are texts in two different languages... I paid for premium plan, and now I see I throwed money away, because I can't publish my site partly translated. They denied a refund. Don't use Wix, just don't...

SM

Steve Marriott

02/28/21

4 out of 5

WIX contact & further details:

TO contact Wix website builder, copy and paste the below into your URL bar. (remove the 4 spaces)wix.com/ support/ conversations/ category/ contactAlso they advised you can live chat to them through their social media pages, FB, Insta etcI currently only use the free Wix website builder, and I only write blogs. I'm not involved with selling or advertising just yet.BE SURE YOU ARE USING 'WIX EDITOR' and you're not still in 'WIX ADI' (just switch it over to Editor)Wix Editor is brilliant - ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].