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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Are you using Wix?

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 2201-2210 out of 3980

JG

Jennifer Geisheker

03/15/21

1 out of 5

Be sure to turn off auto renew

I called support to try and cancel my premium auto renew subscription. I never used it in 2020 and after a significant health setback I can't run my business anymore. I was calling to cancel on the renewal date feeling lucky I caught it just in time. They told me I had to go to the site and request a special refund and suggested it was not a problem as it had just happened. I requested a refund and I saw I had already been charged 14 days ahead of time. I was calling on the actual renewal ...

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J

John

03/14/21

5 out of 5

This is a Great Service, Reviews are Insane

I don't have any ideas why the reviews here are so negative. If I had to guess, I'd think it's because the overwhelming majority of people vastly overestimate their technical skills. Yes, Wix is easy, but you it still requires some technical ability. I feel like most of the negative reviews are total bumpkins who have no idea what they're doing, get frustrated at something, and immediately quit and leave a bad review. I get the "this an outrage, I demand to see the manager!" vibes from most ...

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AC

Angel Cespedes

03/14/21

1 out of 5

Dissapoainted - no remorse for small businesses

Pretty disappointed that there is not remorse for struggling small business. We did not use the website most of 2020 or most of the email domain services due to COVID and they completely denied a refund. This auto charged our card and we can't afford these charges. They can clearly see there was no activty, we didn't really use the product at all in 2020 and therefore, it's not fair being charged. While trying to keep the business afloat we did not have time to think about auto charges and ...

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WU

Wix User

03/14/21

1 out of 5

Useful for super simple static pages. Trash for a little complexity.

Useful for super simple static pages.Once you start managing content in tables, etc the tool gets extremely buggy, lags loses connection. Becomes a completely unusable pos.

MJ

Mahalia John

03/12/21

1 out of 5

An absolute joke of a company.

An absolute joke of a company.Everyone I have spoken to on the phone has been lovely and as helpful as they can be which I have really appreciated. What I don't appreciate is how long the 'specialist teams' have taken to get back to me. I have been completely ignored and disregarded by them for 21 days. Wix are holding £2000 of my money and are refusing to pay it out to me or give me any sort of reason why. I complied with the verification process and sent my supporting documents in as soon ...

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ПВ

Первушин Всеволод

03/12/21

5 out of 5

Случайно оказался здесь и офигел...

Случайно оказался здесь и офигел...Вы знаете, я читаю отзывы ниже и у меня такое ощущение что Вы WIX с кем-то перепутали.У меня неоднократно возникали разного рода трудности изначально. Не было такого, чтобы мне не оказали помощь и содействие в разрешении проблем. Вы всегда можете написать в чате и оставить заявку с описанием своей проблемы., также есть возможность связаться с русскоязычным представителем WIX., который сделает все возможное, чтобы разрешить Вашу проблему.У меня тоже есть ...

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MS

Mark Smith

03/11/21

2 out of 5

not as good as it seems.

not as good as it seems.

RM

Rodolfo Martins

03/11/21

1 out of 5

Com a wix o site só funciona bem no computador de quem faz o site!!!

Depois de conseguir finalmente finalizar o site, deparo-me que o site não é responsivo como anunciam. Um site feito no wix é um tiro no escuro, cada visitante vê o site de forma diferente. Ou seja o site não é adaptado aos diferentes monitores e resoluções de quem visita o site, cortando partes e alterando as posições. Depois de testar em diferentes computadores e tablets (o mobile é preciso fazer praticamente outro site) vejo o site muito diferente do que é suposto estar.Fujam deste ...

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AK

alexander kapper

03/11/21

1 out of 5

Ze hebben echt slechte diensten

Ze hebben echt slechte dienstenIk moet mijn webpagina, die ik al 5 jaar gebruik, weer ergens anders maken vanwege de slechte services.

AM

Alastair Minty

03/10/21

5 out of 5

Four years and a dozen sites on - My Verdict

I have created more than a dozen free and paid sites on Wix over the past 4 years. I had a problem with one for two days in all that time and it was sorted effectively.Once you are used to how it works it offers a lot of flexibility without requiring any coding knowledge. I describe it as like Lego, easy to create something quickly and you can have very professional results. I have tried other website builders, but have found them to be more clunky and restrictive. More advanced options are ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].