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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in August 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

4.06

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

4.06

Very Good

Based on 3544 ratings & 3980 reviews

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Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 201-210 out of 3980

BG

Brian Gornall

06/10/24

5 out of 5

Wix customer care

Berner, the call assistant, was very helpful and I got a very positive outcome.

VW

Valued Wix User

06/10/24

5 out of 5

Nicole The customer service and her…

Nicole The customer service and her professionalism helped me so much to solve my need, I really appreciate it! At the moment I am very happy for the results!! Teresa Salon

O

owen

06/10/24

5 out of 5

great support easy to use i am very…

great support easy to use i am very pleased all around with wix

SA

Sz. Andrea from Basic Collection Hungary

06/10/24

5 out of 5

With wix for more than a decade...

I've beend working with wix for more than a decade and it is amazing how the functionality and customer support has evolved over the years. If I want to have control ower my online presence and have a site even within 10 hours I choose wix. I love wix and recommend it to those enterpreneurs who want to keep control of the design and the development of their own website.

KL

Kimberley L Pasqualini

06/10/24

5 out of 5

I recently upgraded my Wix account and…

I recently upgraded my Wix account and received assistance from Mel, a customer service representative. Mel solved my problem in no time flat, and it was a pleasure to work with. Great job Wix Team!

RR

Robert R

06/10/24

5 out of 5

Customer Service

The service rep was able to fix the issues I reached out for but also showed me how to fix them if they arise in the future.

VW

Valued Wix User

06/10/24

5 out of 5

good and excellent

Date of experience: June 10, 2024

MM

Mobile Massage Maui

06/10/24

5 out of 5

Pleasant and knowledgeable customer…

Pleasant and knowledgeable customer service

VW

Valued Wix User

06/10/24

5 out of 5

Just love Wix.

Date of experience: June 10, 2024

KL

Kimberley L Pasqualini

06/10/24

5 out of 5

I recently upgraded my Wix account and…

I recently upgraded my Wix account and received assistance from Mel, a customer service representative. Mel solved my problem in no time flat, and it was a pleasure to work with. Great job Wix Team!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].