9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 201-210 out of 3980
BG
Brian Gornall
06/10/24
Wix customer care
Berner, the call assistant, was very helpful and I got a very positive outcome.
VW
Valued Wix User
06/10/24
Nicole The customer service and her…
Nicole The customer service and her professionalism helped me so much to solve my need, I really appreciate it! At the moment I am very happy for the results!! Teresa Salon
O
owen
06/10/24
great support easy to use i am very…
great support easy to use i am very pleased all around with wix
SA
Sz. Andrea from Basic Collection Hungary
06/10/24
With wix for more than a decade...
I've beend working with wix for more than a decade and it is amazing how the functionality and customer support has evolved over the years. If I want to have control ower my online presence and have a site even within 10 hours I choose wix. I love wix and recommend it to those enterpreneurs who want to keep control of the design and the development of their own website.
KL
Kimberley L Pasqualini
06/10/24
I recently upgraded my Wix account and…
I recently upgraded my Wix account and received assistance from Mel, a customer service representative. Mel solved my problem in no time flat, and it was a pleasure to work with. Great job Wix Team!
RR
Robert R
06/10/24
Customer Service
The service rep was able to fix the issues I reached out for but also showed me how to fix them if they arise in the future.
VW
Valued Wix User
06/10/24
good and excellent
Date of experience: June 10, 2024
MM
Mobile Massage Maui
06/10/24
Pleasant and knowledgeable customer…
Pleasant and knowledgeable customer service
VW
Valued Wix User
06/10/24
Just love Wix.
Date of experience: June 10, 2024
KL
Kimberley L Pasqualini
06/10/24
I recently upgraded my Wix account and…
I recently upgraded my Wix account and received assistance from Mel, a customer service representative. Mel solved my problem in no time flat, and it was a pleasure to work with. Great job Wix Team!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].