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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

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Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 2181-2190 out of 3980

A

Alexandra

03/23/21

1 out of 5

BEWARE!

I contacted Wix before my premium plan was due to renew to tell them the date the payment was coming out my account was 14 days earlier than agreed. I said I couldn't pay it if that was the case I had other commitments. The live chat rep said we would make an urgent request to sort this out. I said will it be sorted before the payment is taken otherwise I would need to cancel the plan or the direct debit. They said no it won't be a problem you will definitely hear. Well guess what? Never ...

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O

Oliver

03/23/21

1 out of 5

BEWARE Misleading Pricing Plans & False Offers

Wix whilst easy to use they use shady dishonest marketing techniques with false advertising plans and offers. DONT BELIEVE THE PRICING OFFERED ON THEIR PAGESMake sure you click all the way through and dont believe their pricing page as each screen you click through the cost gets higher and higher and features are removed. SUCH A CON !Ive gone back to Shopify.- False advertising and marketing of pricing on Wix.com- Advertising prices as monthly when in fact they are only applicable if ...

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SO

Sammy Oostrum

03/23/21

1 out of 5

Ze hebben 2 keer het bedrag…

Ze hebben 2 keer het bedrag afgeschreven voor mijn premium pakket en mijn account is nog steeds niet geüpdatet (staat nog steeds op gratis)! dus ze hebben 2 keer geld afgeschreven en geen dienst geleverd!!! wil het geld terug maar ze bereiken is een HEL !!

MB

Mugu Butu

03/22/21

1 out of 5

Not so flexible and outpriced.

The building interface is not so flexible and the price is really not competitive. More well-known and used website builders will get this visual/functional quality or better for way cheaper rates (up to 24 USD/year the first year for webhosting+website, still cheaper the next years - around 125 USD/year), not 300 USD/year, with the ongoing deals.Some important billing-related options are not clear. Pre-filled pages are everywhere and you need to remove them carefully, which is a waste of ...

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D

Dacosta

03/21/21

1 out of 5

ARNAQUE ! Wix à fuir

Après un boutique en lignée crée avec Wix et société fermée fin 2020, je me retrouve encore avec des prélèvements de 25€/mois, sans mon consentement et sans AUCUNE raison valable. Site marchand qui s’apparente à des techniques frauduleuses et qui, bien évidemment, ne répond de rien !Je suis contrainte de bloquer ma carte et me trouve prête à engendrer des poursuites à l’encontre de cette société qui reçoit une montagne de cas similaire au mien. À fuir !!!!!!!!!!!!!!!!!!!!!

AP

Angela pitt

03/21/21

5 out of 5

Honestly don’t understand the negative reviews

This is my second web site the first years ago I couldn’t work out was a different provider wix however I’ve found very easy to navigate pricing straightforward too. My business is doing very well and I put a lot down to the ease of the site giving me more time to focus on advertising etc Thanks wix team

W

Wo

03/20/21

5 out of 5

Toujours content de Wix

Toujours content de WixRéponse très rapide à ma question.Suite à un petit test seo sur trois CMS c'est celui de Wix qui était loin devant et en première page Google. Donc hâte de rebasculer tout mon site sur Wix que j'adore utiliser.

M

Mary

03/18/21

1 out of 5

Not refunding unwanted auto-renewals

I have been trying to reach people at Wix because I have been auto charged for a second year when I do not want to continue with the service. I have been waiting for a response from the team and nobody gets back to me. Also, they give an email address where you can reach directly, but when I write there the email fails to deliver. It is disrespectful to leave your customers without any support in these cases. I would like my money back, please!

KL

Kerri Layton

03/18/21

1 out of 5

DISGUSTING WITHHOLDING OF PAYMENTS - AVOID

Withholding payments from my customers! I have been a customer of WIX since 2012 and have only ever had a few issues, one of them was unwanted auto-renews and not getting refunded, even though I had turned them off. This was incredibly frustrating at the time. I have since trusted them AGAIN and made a brand new site, their integrations are good and I find the sites easy to use, BUT they are now holding onto my customer's money for over 6 weeks, trying to verify an account and bank which is ...

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D

david

03/18/21

5 out of 5

Change my mind about Wix

Change my mind about Wix. So far my website is going very well. Thank you Wix for your support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].