9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 191-200 out of 3980
NI
NDV INTERNATIONAL
06/11/24
Wix has a great support team
Wix has a great support team, fast, precise and accurate!
AS
Aljosa Sumenjak
06/11/24
Most user-friendly site-building app in…
Most user-friendly site-building app in the world. Very great trained support team.
CB
Chris Brady
06/11/24
Extremely friendly customer service
Extremely friendly customer service, and ease of use! I highly recommend wix!
VW
Valued Wix User
06/11/24
Easy building
While website creation is challenging, Wix makes it easy and you can always get help.
VW
Valued Wix User
06/11/24
Incredibly helpful and patient.
Date of experience: June 11, 2024
TH
Tiffany Horne
06/11/24
Exceptional Customer Service and Technical Support
The customer service and technical support I received from Maria was great. She was patient, comprehensive, and even sent me examples for how to figure out the questions I had regarding my business email account.
GG
G G
06/11/24
Customer service on point
Wix are really great when it comes to customer support, you can request a call or chat on text...and because this sounds like a generated sentence from an AI robot I just wanna point out that Wix is spelt correctly in this review...autocorrect kept changing it to six or six ....see..so I'm real!
VW
Valued Wix User
06/10/24
Solve problem
Solve problem, page not found, SEO set up
SA
Sz. Andrea from Basic Collection Hungary
06/10/24
With wix for more than a decade...
I've beend working with wix for more than a decade and it is amazing how the functionality and customer support has evolved over the years. If I want to have control ower my online presence and have a site even within 10 hours I choose wix. I love wix and recommend it to those enterpreneurs who want to keep control of the design and the development of their own website.
VW
Valued Wix User
06/10/24
Just love Wix.
Date of experience: June 10, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].