9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 181-190 out of 3980
VW
Valued Wix User
06/11/24
great customer support
Date of experience: June 11, 2024
EA
Equine Aid
06/11/24
I'm no techie
I'm no techie. WIX customer service tolerated my lack of sill and was pleasant throughout assisting me.
L
Linda
06/11/24
I found Wix easy to use and customize…
I found Wix easy to use and customize to my needs. Your customer service is efficient and helpful!
VW
Valued Wix User
06/11/24
Wix support
I was a bit confused about how Wix works, I went onto the chat and asked for help and I got help immediately, very helpful, and friendly.
AL
AMANDA L
06/11/24
Great company for their product and…
Great company for their product and especially their customer service!!!!!
C
Customer
06/11/24
The site tools and features are…
The site tools and features are phenomenal and the customer service is the best ever. They are incredibly helpful and very responsive.
D
David
06/11/24
The expert will be very patient to…
The expert will be very patient to solve my problem
VW
Valued Wix User
06/11/24
My expert was very helpful
My expert was very helpful! Really appreciated it
VW
Valued Wix User
06/11/24
Aiming for the best with Wix
My site is really amazing. It's very professional.
VW
Valued Wix User
06/11/24
I had billing issue after accidentally…
I had billing issue after accidentally registering the wrong domain. I immediately noticed the error and got on a live chat Ms. Vy. She got right to the issue, provided me a link to request an exception request. Vy did not over promise and got me what I needed quickly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].