9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 181-190 out of 3980
VW
Valued Wix User
06/11/24
great customer support
Date of experience: June 11, 2024
EA
Equine Aid
06/11/24
I'm no techie
I'm no techie. WIX customer service tolerated my lack of sill and was pleasant throughout assisting me.
L
Linda
06/11/24
I found Wix easy to use and customize…
I found Wix easy to use and customize to my needs. Your customer service is efficient and helpful!
VW
Valued Wix User
06/11/24
Wix support
I was a bit confused about how Wix works, I went onto the chat and asked for help and I got help immediately, very helpful, and friendly.
AL
AMANDA L
06/11/24
Great company for their product and…
Great company for their product and especially their customer service!!!!!
C
Customer
06/11/24
The site tools and features are…
The site tools and features are phenomenal and the customer service is the best ever. They are incredibly helpful and very responsive.
D
David
06/11/24
The expert will be very patient to…
The expert will be very patient to solve my problem
VW
Valued Wix User
06/11/24
My expert was very helpful
My expert was very helpful! Really appreciated it
VW
Valued Wix User
06/11/24
Aiming for the best with Wix
My site is really amazing. It's very professional.
VW
Valued Wix User
06/11/24
I had billing issue after accidentally…
I had billing issue after accidentally registering the wrong domain. I immediately noticed the error and got on a live chat Ms. Vy. She got right to the issue, provided me a link to request an exception request. Vy did not over promise and got me what I needed quickly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].